Joseph Vaquera
Pasadena
Summary
Enthusiastic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Conns
03.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Representative
Vape City
11.2023 - 02.2024
- Ensured customers received quality customer service, reducing the likeliness of negative customer reviews.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations to prevent long customer wait times.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Advisor
Best Buy
11.2022 - 11.2023
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Contributed to sales goals by upselling promotional items during the checkout process.
Education
High School Diploma -
Deer Park High School
Deer Park, TX06.2016
Skills
- Revenue Generation
- Customer Service
- Verbal/Written Communication
- Sales Training
- Problem-Solving Skills
- Upselling Strategies
- Sales Experience
- Team collaboration
- Analytical thinking
- Customer service
Contact
Pasadena , TX 77089
Skills
- Time management
- Conflict resolution
- Adaptability
- Interpersonal Communication Skills
Education
Deer Park, TX
Timeline
Sales Associate
Conns
03.2024 - 11.2024
Sales Representative
Vape City
11.2023 - 02.2024
Sales Advisor
Best Buy
11.2022 - 11.2023
High School Diploma -
Deer Park High School
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