Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Joseph Vargas

PALM SPRINGS,FL

Summary

Professional with extensive experience at Servpro Industries Inc., excelling in team management and project oversight. Proven ability to enhance client satisfaction through effective communication and quality assurance. Skilled in optimizing project workflows and maintaining equipment, ensuring successful restoration and cleaning outcomes. Committed to delivering exceptional service and results.

Overview

4
4
years of professional experience

Work History

Crew Chief

Servpro Industries Inc.
North Palm Beach, FL
10.2023 - Current
  • Supervised and managed team of technicians during restoration and cleaning projects to ensure efficiency and adherence to ServPro standards.
  • Maintained professional communication with clients, addressing concerns and special requests promptly.
  • Organized and prioritized job tasks to optimize sequencing and time management for project deadlines.

Aquatic Technician

SOLitude Lake Management®
West Palm Beach, FL
01.2021 - 08.2023
  • Conducted water quality testing and treatment to maintain health of lakes and ponds.
  • Communicated with clients to assess needs and explain treatment plans, ensuring satisfaction.
  • Collaborated with technicians and team members to execute projects efficiently and ensure quality service.

Education

High School Diploma -

John I Leonard
Greenacres City, FL
06-2021

Skills

  • Team management
  • Project management
  • Client communication
  • Quality assurance
  • Equipment maintenance
  • Customer service

Accomplishments

I was promoted from Technician to Crew Chief in less than a year due to my strong work ethic, leadership potential, and commitment to delivering high-quality service. I consistently demonstrated a deep understanding of restoration processes, took initiative on projects, and exhibited a natural ability to manage and motivate my team. By consistently exceeding performance expectations, effectively handling customer relationships, and displaying a proactive approach to problem-solving, I earned the trust of management. My willingness to go above and beyond, combined with a focus on safety and training, allowed me to quickly take on additional responsibilities and successfully step into a leadership role.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Crew Chief

Servpro Industries Inc.
10.2023 - Current

Aquatic Technician

SOLitude Lake Management®
01.2021 - 08.2023

High School Diploma -

John I Leonard