Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Joseph Waple

Jacksonville,FL

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

2
2
years of professional experience

Work History

Server

Texas de Brazil
Jacksonville, FL
09.2024 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Server

Outback Steakhouse
Jacksonville, FL
02.2023 - Current
  • Trained new employees to perform duties.
  • Stayed informed about daily specials, new menu items, promotions.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

Bachelor of Science - Finance

Florida State College
Jacksonville, FL
09-2027

Skills

  • Sales techniques
  • Item promotion
  • Exceptional customer service
  • Strong work ethic
  • Multitasking and organization
  • Menu memorization

Affiliations

Weightlifting and Martial Arts

As a dedicated weightlifter and martial artist, I have developed a strong foundation in physical fitness, discipline, and mental resilience. My weightlifting training has enhanced my strength, endurance, and body control, while my martial arts practice has sharpened my agility, focus, and strategic thinking. The combination of these two disciplines has instilled in me a commitment to continuous improvement, a strong work ethic, and the ability to push through challenges. I am able to balance intense physical demands with a disciplined, goal-oriented mindset, which translates into both personal and professional growth.

Timeline

Server

Texas de Brazil
09.2024 - Current

Server

Outback Steakhouse
02.2023 - Current

Bachelor of Science - Finance

Florida State College
Joseph Waple