Joseph Williams
Buckley,WA
Summary
Accomplished and certified Pharmacy Technician with over 16+ years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
16
16
years of professional experience
Work History
Pharmacy Technician
Safeway
06.2022 - Current
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Technician
CVS Pharmacy
02.2018 - 06.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician
Walmart Pharmacy
04.2008 - 02.2018
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
Pharmacy Technician Training Program -
Walmart Pharmacy
Bonney Lake, WA04.2009
High School Diploma -
White River High School
Buckley, WA06.1998
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Insurance Billing
- Medication Dispensing
- Patient confidentiality
- Prescription Filling
- HIPAA
- Drug Inventory Control
- Pharmaceutical Calculations
- Stocking shelves
- Medicare and Medicaid process
- Customer Service
- Attention to Detail
- Data Entry
- Prioritization and Organization
- Prescription Filling and Labeling
- Cash Register Operations
- Team Coordination
- Insurance processing
- Certified Pharmacy Technician (CPhT)
- Inventory Management
- Relationship Building
- Patient Profile Setup
- Resolving Complaints
Accomplishments
BSL/CPR certified
Immunization trained
Washington State Dept. of Health Pharmacy Technician Certification
Credential Number VA 60345267
Immunization trained (2023 to present)
Trained through Safeway to safely and accurately admisinter immunizations
Timeline
Pharmacy Technician
Safeway
06.2022 - Current
Pharmacy Technician
CVS Pharmacy
02.2018 - 06.2022
Pharmacy Technician
Walmart Pharmacy
04.2008 - 02.2018
Pharmacy Technician Training Program -
Walmart Pharmacy
High School Diploma -
White River High School