Joseph Willis
Sports Administration
Louisville,KY
Summary
Personable administrative professional offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Custodial Shift Supervisor
KY Spotless, LLC
Louisville, KY
03.2019 - Current
- Assisted in the training of new custodial staff members on job duties and safety regulations.
- Organized and supervised shift operations for a team of up to 10 custodians.
- Maintained accurate records of daily tasks completed by custodial staff.
- Inspected work areas, equipment, and supplies to ensure proper functioning and compliance with safety standards.
- Ensured that all cleaning products were used safely and appropriately.
- Coordinated with other departments to ensure completion of special projects.
- Resolved customer complaints in a timely manner while maintaining professionalism.
- Monitored inventory levels of custodial supplies and materials; placing orders when necessary.
- Developed schedules for the rotation of custodial assignments among staff members.
- Communicated regularly with team members about expectations for job performance.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Managed team of employees, daily progress reports and overall project planning.
Education
Bachelor of Science - Sports Administration
University of Louisville
Louisville, KY05-2024
Skills
- Work Scheduling
- Staff Scheduling
- Department coordination
- Ordering cleaning supplies
- Employee evaluations
- Quality Assurance Controls
- Performance Improvements
- Customer Service
- Customer service-focused
- Team performance management
Affiliations
- High school Baseball Coach
Accomplishments
- Deans List
- National Leadership Society
References
References available upon request.
Timeline
Custodial Shift Supervisor
KY Spotless, LLC
03.2019 - Current
Bachelor of Science - Sports Administration
University of Louisville
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