Ruben Ramirez
Custodial Supervisor
Pacoima,CA
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Cleaning,
Maintenance,
Painting,
Inventory,
Management,
Customer Service,
Fast Learner,
Overview
16
16
years of professional experience
1
1
Certification
Work History
Custodial Shift Supervisor
Ucla Facilities Managements
Los Angeles, CA
07.2024 - Current
- Assisted in the training of new custodial staff members on job duties and safety regulations.
- Organized and supervised shift operations for a team of up to 25custodians.
- Maintained accurate records of daily tasks completed by custodial staff.
- Inspected work areas, equipment, and supplies to ensure proper functioning and compliance with safety standards.
- Ensured that all cleaning products were used safely and appropriately.
- Resolved customer complaints in a timely manner while maintaining professionalism.
- Monitored inventory levels of custodial supplies and materials; placing orders when necessary.
- Created reports detailing any incidents or accidents occurring during shifts.
- Participated in budgeting processes for purchasing janitorial supplies and equipment.
Valet Parking Supervisor
Prime Time
City Of Los Angeles, CA
05.2018 - 06.2019
- Ensured valet staff adhered to company policies and procedures.
- Supervised daily operations of the valet parking service, including scheduling and assigning tasks.
- Maintained records of all vehicles parked by the valet staff and tracked their locations at all times.
- Resolved customer complaints in a timely manner while ensuring high-quality service standards were maintained.
- Created weekly reports detailing revenue generated from the valet parking service.
- Investigated any incidents involving damage or theft of vehicles parked by the valets.
Custodial Supervisor
SBM Site Services
East Greenwich, RI
06.2016 - 05.2017
- Maintained accurate records of time worked, supplies ordered, and equipment repairs.
- Monitored the cleanliness of all areas within the facility on a daily basis.
- Inspected restrooms regularly and ensured that they were stocked with necessary supplies.
- Trained new custodial staff in proper use of cleaning products, safety protocols, and other job-related tasks.
- Provided guidance to custodians on how to properly clean different types of surfaces such as tile, wood, carpeting.
- Resolved conflicts between custodian personnel in a professional manner.
Operations Manager
GPS Gils Property Services
Providence, RI
04.2015 - 09.2015
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Addressed customer concerns with suitable solutions.
- Managed scheduling, training and inventory control.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Janitorial Supervisor
Abble Cleaning
Wrentham, MA
06.2013 - 05.2015
- Recruited, trained, and supervised janitorial staff to ensure job duties were completed efficiently.
- in charge of 16 employees to make sure all Wrentham Village Outlets were always clean .
- Established schedules and assigned tasks to janitors based on workloads and priorities.
- Resolved customer complaints related to cleanliness or maintenance issues promptly.
- Provided guidance and support to janitors regarding their work assignments.
- Created reports detailing daily activities, task completion times, and any incidents that occurred during shift changes.
Truck Driver
East Cost Lot & Pavement INC
Pawtucket, RI
04.2013 - 09.2013
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Clean parking lots with a sweeper truck .
Field Supervisor
Suburban Cleaning Co.
Braintree, MA
09.2008 - 07.2011
- Supervised and coordinated daily activities of field personnel to ensure efficient operations.
- Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
- Provided guidance to team members on job-related tasks, techniques, best practices.
- Maintained accurate records of employee timecards, leave requests.
- Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.
- i was in charge of 30 employees in a energy plant COVANTA,
- Performed maintenance checks on vehicles used by field personnel.
- Supervised, coordinated, or scheduled activities of field team workers.
- Ordered or requisitioned supplies or materials.
Education
GED -
First Street School
East Los Angeles12-1999
Skills
- Work Scheduling
- Staff Scheduling
- Cleaning and sanitation
- Staff Training and Development
- Invoice Processing
- Payroll Administration
- Vacuuming and sweeping
- Payroll understanding
- strip and wax
- carpet cleaning
Certification
- Forklift Operator
- Bobcat
- Truck Driver
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Custodial Shift Supervisor
Ucla Facilities Managements
07.2024 - Current
Valet Parking Supervisor
Prime Time
05.2018 - 06.2019
Custodial Supervisor
SBM Site Services
06.2016 - 05.2017
Operations Manager
GPS Gils Property Services
04.2015 - 09.2015
Janitorial Supervisor
Abble Cleaning
06.2013 - 05.2015
Truck Driver
East Cost Lot & Pavement INC
04.2013 - 09.2013
Field Supervisor
Suburban Cleaning Co.
09.2008 - 07.2011
- Forklift Operator
- Bobcat
- Truck Driver
GED -
First Street School
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