Server
Bonnie Brae Ice Cream
11.2021 - 04.2022
- Demonstrated strong multitasking skills by managing multiple orders simultaneously without compromising the quality of the order.
- Worked well under pressure as the store often garnered lines of 30+ costumers.
- Conversed with customers and treated regulars like friends to create a more enjoyable environment for customers
- Worked with a register and learned how to competently use it. This also taught me how to manage cash, and card payments
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the area occupied by guests and the back of house was clean and well maintained.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
