Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Joseph Henry Lutz

Ohio (Can Relocate)

Summary

Dynamic sales associate with a proven track record at Lowe's, Nordstrom Rack, and Infiniti excelling in customer service and promotional strategy. Skilled in data analysis and inventory management, I effectively boosted sales through innovative approaches. A friendly communicator, I thrive in team environments, consistently achieving performance goals while enhancing customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Lowe's
Mentor, OH
05.2022 - Current
  • Greeted customers and provided exceptional customer service.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Developed promotional strategies to increase sales volume.
  • Administered monthly sales reports, monitoring sales growth and assessments.

Sales Associate

Nordstrom Rack
Beachwood, OH
04.2021 - 04.2022
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Attended weekly team meetings to review performance goals and objectives.

Sales Assistant

Infiniti USA
Brook Park, OH
01.2021 - 10.2021
  • Analyzed customer feedback data to identify areas of improvement within store's services.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.

Education

Bachelor of Science - Business Administration (Sales and Marketing)

Purdue University
West Lafayette, IN

Skills

  • Customer service
  • Sales forecasting
  • Promotional strategy
  • Data analysis
  • Inventory management
  • Market research
  • Team collaboration
  • Effective communication
  • Problem solving
  • Friendly and outgoing
  • Problem-solving skills

Affiliations

  • Participates in weekly Purdue business seminars and marketing groups.
  • Participates in Phi Sigma Pi newsletters and seminars.

Certification

  • Official Member of the National Society of Leadership and Success
  • Official Member of Phi Sigma Pi National Honor Fraternity

Languages

English
Native/ Bilingual
German
Professional
Spanish
Limited

References

References available upon request.

Timeline

Sales Associate

Lowe's
05.2022 - Current

Sales Associate

Nordstrom Rack
04.2021 - 04.2022

Sales Assistant

Infiniti USA
01.2021 - 10.2021

Bachelor of Science - Business Administration (Sales and Marketing)

Purdue University

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