Josephine Azucena
Boynton Beach,FL
Summary
Oversaw property management operations with a focus on customer experience and issue resolution. Directed budgeting initiatives and ensured adherence to regulatory standards. Fostered a team-oriented environment dedicated to achieving business objectives and enhancing sales strategies. Streamlined documentation coordination and payment processing to improve operational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Property Manager
Indian Spring Masters Association
Boynton Beach, FL
07.2023 - 10.2025
- Developed budgets and financial reports to optimize property performance.
- Mentored junior staff in operational procedures and customer service best practices.
- Utilized property management software to streamline operations and maintain records efficiently.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
Teacher Assistant/Lead Preschool Teacher
Westside Child Development Centre
Boynton Beach, FL
12.2019 - 07.2023
- Assist teachers with lesson preparation by getting materials ready and setting up equipment
- Revise lesson material with students individually or in small groups
- Oversee students during non-classroom times including in-between classes, during lunch, and on-field excursions
- Document student progress and communicating with parents to keep them informed
Shift Assistant
Amazon
West Palm Beach, FL
04.2020 - 07.2022
- Assisted in coordinating daily shift operations to ensure workflow efficiency and team collaboration.
- Monitored inventory levels, ensuring timely replenishment of supplies for uninterrupted operations.
- Trained new staff on safety protocols and operational procedures to enhance compliance and performance.
- Implemented process improvements that streamlined task execution and reduced downtime during shifts.
- Ensured safety protocols were consistently followed, contributing to a safe working environment for all staff members.
- Assisted in the training of new employees, ensuring they were prepared for their roles within the team.
- Worked closely with management to develop strategies for improving overall store performance through effective resource allocation and targeted initiatives.
Accounts Receivable Supervisor
Boca West Country Club
10.2009 - 11.2019
- Maintained accurate records and controlled reports
- Managed collection activities such as negotiating with past-due accounts, referring account to collection agencies, and sending follow-ups
- Monitored expenditures and implement corrective steps by identifying significant variances
- Assisted in the financial planning with the help of cash forecasting
Frontline Receptionist/Buyer
Parkland’s College
10.2007 - 09.2009
- Assisted with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans
- Answered phones in a professional manner, and routing calls as necessary
- Greeted clients and visitors with a positive, helpful attitude
- Helped maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs
Sales Manager
Itake 59 CC t/a Digital South
03.2007 - 09.2007
- Managed organizational sales by developing a business plan that covers sales, revenue, and expense controls
- Set individual sales targets with the sales team
- Developed the sales team through motivation, counseling, and product knowledge education
- Promoted the organization and products
Education
High School Diploma - undefined
Buren High School
06.2001
College - undefined
Tygerberg College
05.2001
College - undefined
Cape College
05.2001
Skills
- Communication
- Self starting/Motivating
- Critical Thinking
- Problem Solving
- Customer Service
- Organizational
- Time Management
- Multi-tasking
- Troubleshooting
- Detail oriented
- Dual Monitors
- Transaction Processing
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Cash handling
Certification
Community Association Manager License
Preschool Teacher Certification
Timeline
Property Manager
Indian Spring Masters Association
07.2023 - 10.2025
Shift Assistant
Amazon
04.2020 - 07.2022
Teacher Assistant/Lead Preschool Teacher
Westside Child Development Centre
12.2019 - 07.2023
Accounts Receivable Supervisor
Boca West Country Club
10.2009 - 11.2019
Frontline Receptionist/Buyer
Parkland’s College
10.2007 - 09.2009
Sales Manager
Itake 59 CC t/a Digital South
03.2007 - 09.2007
High School Diploma - undefined
Buren High School
College - undefined
Tygerberg College
College - undefined
Cape College