Josephine Gulino
Brooklyn,NY
Summary
Dedicated Administrative Assistant with experience in managing calls, scheduling, and order processing. Expertise in organizing digital and physical filing systems, driving efficiency, and solving problems to support team operations and enhance productivity.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Administrative Assistant
Bay Decoratiors
Brooklyn, NY
09.2025 - Current
- Scheduled appointments and meetings for team members to enhance productivity.
- Organized and maintained digital and physical filing systems for fabric inventory, ensuring accurate pricing updates.
- Managed incoming calls, promptly directing inquiries to relevant departments to ensure timely responses.
- Processed new orders for custom shades, ensuring accurate fulfillment.
- Assisted clients with inquiries regarding their orders, providing clear information to enhance customer satisfaction.
Administrative Assistant
Ps 172 Elementary School
Brooklyn , New York
11.2018 - 02.2022
- Coordinated enrollment for new Pre-Kindergarten classes by scheduling appointments with administrative staff, ensuring a smooth registration process.
- Registered new students, and made sure each new student had the required documents for registration
- Ensured each student was up-to-date with their immunizations.
- Managed incoming calls and directed inquiries to appropriate departments.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained digital and physical filing systems for documents.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed office supply inventory and ordered necessary items.
- Worked with colleagues to streamline office procedures, enhancing overall workflow efficiency.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout the organization.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Designed classroom layouts to enhance learning environments for students. for each new scholastic year.
- Led projects to completion on time and within budget by addressing complex issues for senior leadership.
Education
Bachelor of Arts - Phscycology
College of New Rochelle
Brooklyn, NYSkills
- Appointment scheduling
- Document organization
- Order processing
- Data entry
- Microsoft Excel
- Inventory management
- Microsoft Word
- Office administration
- Scheduling
- Customer service
- Problem solving
Languages
Italian
Native/ Bilingual
Spanish
Full Professional
Timeline
Administrative Assistant
Bay Decoratiors
09.2025 - Current
Administrative Assistant
Ps 172 Elementary School
11.2018 - 02.2022
Bachelor of Arts - Phscycology
College of New Rochelle