Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Josephine Kropp

Shenandoah ,PA

Summary

A dynamic and dedicated professional with extensive experience in customer service through past jobs. Proven ability to exceed productivity goals through attention to detail and effective management. Strong team collaboration and communication skills foster positive customer relationships, ensuring satisfaction and repeat business. Committed to maintaining a clean and organized environment. Also through sports that I participate in like cheerleading, band, drama club and track, I understand true team building and reliability.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

Spirit Halloween
08.2025 - Current
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Cashier

Taco Bell
09.2024 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Camp Counselor

Pocono Mountain Bible Confrence
06.2024 - 08.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.

Education

Shenandoah Valley Junior Senior High School
Shenandoah, PA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Cash handling
  • Team collaboration
  • Written and verbal communication

Accomplishments

    Graduated from Camp Cadet 2022

Certification

  • ALICE Training - 1/16/2025
  • Personal Protection Control and Defense Training - 04/10/2025
  • Practical and Tactical Handcuffing - 04/22/2025
  • Personal Protection Baton Tactics Training- 05/06/2025


Interests

  • Avid Reader
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I enjoy helping others and giving back to the community
  • Offering time and support to shelters for animals
  • Gym Workouts
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Team building sports like cheerleading, marching and concert band, track and field, and drama club
  • Team building clubs like ART Club, Skills USA and Student Ambassadors at STC

Timeline

Cashier

Spirit Halloween
08.2025 - Current

Cashier

Taco Bell
09.2024 - 12.2024

Camp Counselor

Pocono Mountain Bible Confrence
06.2024 - 08.2024

Shenandoah Valley Junior Senior High School

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