Professional Summary
Overview
Work History
Education
Skills
Timeline

Josephine LeSane-Cook

Green Turtle Bar And Grill
Towson,MD
4
years of professional experience

Dedicated server with exceptional customer service skills, adept at cash handling and guest engagement. Proven ability to thrive in busy environments while maintaining high standards of service.

Work History

Server

10 Months
Green Turtle Bar And Grill | 03.2025 - 01.2026
  • Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
  • Assisted with menu knowledge, guiding customers through food and beverage selections.
  • Efficiently processed orders using point-of-sale system, maintaining accuracy in transactions.
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.

Server

1 Year 2 Months
Farmhouse Cafe & Eatery | 06.2022 - 08.2023
  • Maintained cleanliness of dining area, adhering to health and safety regulations.
  • Adapted quickly to changing priorities during busy shifts, enhancing workflow efficiency.
  • Worked behind the counter during busy brunch shifts taking orders while also making drink tickets ( lattes, Teas )
  • Handled customer inquiries and resolved issues promptly, enhancing overall dining experience.

Education

Bachelor of Arts - Communications & Psychology

Towson University | Baltimore, MD | 05-2027

Skills

Strong work ethic
Exceptional customer service
Cash handling
Guest engagement

Timeline

Server

Green Turtle Bar And Grill
03.2025 - 01.2026Read More

Server

Farmhouse Cafe & Eatery
06.2022 - 08.2023Read More

Towson University

Bachelor of Arts from Communications & Psychology
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Josephine LeSane-Cook