Josephine Meza
Las Vegas,Nevada
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
STAY AT HOME MOM
Kids
Phoenix, AZ
10.2008 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Maintained schedule of class assignments to meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated leadership by making improvements to work processes and helping to train others.
CASHIER
TJ MAXX
Las Vegas, NV
07.2023 - 10.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Helped customers find specific products, answered questions and offered product advice.
Cashier
Sams Club
Las Vegas, NEVADA
07.2022 - 02.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped with purchases and signed customers up for rewards program.
Education
GED -
Camelback High School
Phoenix, AZ03-2000
Skills
- Research
- Customer Service
- Active Listening
- Friendly, Positive Attitude
- Organization
- Calm Under Pressure
Affiliations
- I LIKE TO START AND COMPLETE DIY PROJECTS.
- SPEND TIME WITH MY FAMILY AND HELP GUIDE THEM TO MAKE THE RIGHT CHOICES EVEN AFTER FAILURES.
- EXPLORE THE OUTDOORS WITH FAMILY.
- LOVE THE BEACH
- TRAVELING BRINGS MY INNER PEACE.
Languages
English
Professional
Spanish
Limited
Accomplishments
- MOTHER OF 10
- WIFE OF 16 YRS
Timeline
CASHIER
TJ MAXX
07.2023 - 10.2023
Cashier
Sams Club
07.2022 - 02.2023
STAY AT HOME MOM
Kids
10.2008 - Current
GED -
Camelback High School
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