Josephine Morales
Las Vegas
Summary
9 years worth of experience in retail banking who demonstrates a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout every interaction. Team oriented who works well in a collaborative environment. Cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.
Overview
10
10
years of professional experience
Work History
Teller
Wells Fargo
08.2015 - Current
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Collaborated with team members to improve overall customer service experience.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma -
Desert Pines High School
Las Vegas, NVLanguages
Spanish
Native or Bilingual
Timeline
Teller
Wells Fargo
08.2015 - Current
High School Diploma -
Desert Pines High School
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