Josephine Schembri
Cicero,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills with the opportunity to advance.
Overview
2
2
years of professional experience
Work History
Sales Representative
Charter Communications, Spectrum
04.2023 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed strong rapport with customers and created positive impression of business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Barista Trainer
Starbucks
10.2022 - 04.2023
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Taught proper procedures and strategies for success to new employees.
Store Team Member
Ma & Pa's Kettle Corn
11.2021 - 10.2022
- Opened and closed store by counting cash, closing and opening registers and delegating daily staff assignments.
- Maintained guest-friendly environment to drive sales, repeat business and service.
- Designed improvement plans.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Bishop Grimes Sr. High School
East Syracuse06.2022
Skills
- Problem-Solving Strengths
- Team Cooperation
- Positive Customer Engagement
- Model Creation
- Creative Team Collaboration
Timeline
Sales Representative
Charter Communications, Spectrum
04.2023 - Current
Barista Trainer
Starbucks
10.2022 - 04.2023
Store Team Member
Ma & Pa's Kettle Corn
11.2021 - 10.2022
High School Diploma -
Bishop Grimes Sr. High School
Similar Profiles
Tyler HendersonTyler Henderson
Regional Connectivity Specialist at Charter Communications, SpectrumRegional Connectivity Specialist at Charter Communications, Spectrum
Anthony SmithAnthony Smith
Customer Service Representative Video Repair Lead at Charter Communications, SpectrumCustomer Service Representative Video Repair Lead at Charter Communications, Spectrum
Keshawn MoutonKeshawn Mouton
Cust Svc Billing at Charter Communications, SpectrumCust Svc Billing at Charter Communications, Spectrum
Chelsea Ganer-LohChelsea Ganer-Loh
Maintenance Technician III at Charter Communications, SpectrumMaintenance Technician III at Charter Communications, Spectrum
Nicholas SantimawNicholas Santimaw
Teaching Assistant at Most Recent: Solvay SchoolsTeaching Assistant at Most Recent: Solvay Schools