Joseph Marco Medina
Tucson,AZ
Summary
Dynamic sales associate with a proven track record at Sportsman's Warehouse, excelling in customer engagement and relationship building. Skilled in conflict resolution and problem-solving, I enhanced customer satisfaction through tailored service and efficient transaction processing. Recognized for maintaining organized inventory and training new staff to elevate team performance.
Overview
5
5
years of professional experience
Work History
Sales Associate
Third Party Employer University of Arizona Stadium Concessions
01.2021 - Current
- Collaborated with team members to streamline inventory management processes.
- Implemented strategies to enhance customer satisfaction and engagement during events.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Outfitter Sales Associate
Sportsman's Warehouse
10.2023 - 11.2025
- Assisted customers in selecting outdoor gear and apparel, providing expert advice on product features.
- Maintained organized inventory displays, ensuring optimal presentation of merchandise.
- Operated point-of-sale systems efficiently, processing transactions with accuracy and speed.
- Trained new staff on store procedures and customer service standards to enhance team effectiveness.
- Processed customer transactions efficiently, handling cash and credit card payments accurately and securely.
- Developed strong relationships with repeat customers through attentive service and tailored outfit suggestions.
- Resolved customer complaints with professionalism and empathy, finding solutions that met their needs while adhering to company policies.
Education
High School Diploma -
Cholla High School
Tucson, AZ05-2023
Skills
- Conflict resolution
- Relationship building
- Problem resolution
- Customer engagement
- Teamwork and collaboration
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
Languages
Spanish
Limited Working
Timeline
Outfitter Sales Associate
Sportsman's Warehouse
10.2023 - 11.2025
Sales Associate
Third Party Employer University of Arizona Stadium Concessions
01.2021 - Current
High School Diploma -
Cholla High School