Seasoned Service Manager bringing 30 years of multi-family housing experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.
*Maintain all aspects of a multi-family community to include but not limited to maintaining the grounds, pool and common areas.
*Scheduling and completing unit make readys in a timely manor for new residents. Maintain parts inventory for the timely completion of community & resident work orders. *Schedule and participate in the on-call rotation to provide 24hr emergency maintenance to our residents.
*Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
*Hired and trained new service technicians to improve efficiency of the property and cultivate productive work atmosphere.
*Maintain revenue and budgetary goals
Painter:
*Paint apartment homes to prepare for new residents.
Service Technician:
*Prepare apartment homes for new residents.
*Complete community and resident work orders in a timely manor.
*Participate in the on-call schedule to provide 24hr emergency maintenance for community residents..
Service Manager:
*Maintain all aspects of a multi-family community to include but not limited to maintaining the grounds, pool and common areas.
*Scheduling and completing unit make readys in a timely manor for new residents. Maintain parts inventory for the timely completion of community & resident work orders. *Schedule and participate in the on-call rotation to provide 24hr emergency maintenance to our residents.
*Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
*Hired and trained new service technicians to improve efficiency of the property and cultivate productive work atmosphere.
*Maintain revenue and budgetary goals