Joseph Jones
Jones Plumbing Inc
Cocoa,FL
1
Certification
44
years of professional experience
Dynamic plumbing professional with extensive experience extending over 40 years, excelling in diagnosing complex issues and enhancing customer satisfaction. Proven track record in relationship management and strategic planning, coupled with strong decision-making skills. Committed to maintaining high safety standards while delivering exceptional service and implementing preventative maintenance solutions.
Work History
Owner/Operator
32 Years 7 Months- Operated daily business functions to ensure smooth operational flow
- Managed inventory and supplies to maintain adequate stock levels
- Developed customer relationships to foster loyalty and repeat business
- Implemented safety protocols to create a secure working environment
- Resolved customer inquiries promptly to enhance service satisfaction
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Journeyman Plumber
1 Year 1 Month- Diagnosed issues and provided effective solutions in line with industry standards.
- Collaborated with contractors to ensure plumbing integration on renovation projects.
- Ensured compliance with local codes and regulations during all plumbing work.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Selected type and size of piping required for each project.
- Filled pipe systems with water and air to determine location of leaks.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Measured, threaded, and cut materials to correct angles.
- Contributed to team success in completing large-scale projects within tight deadlines without compromising quality standards.
- Ensured compliance with local building codes and regulations through rigorous adherence to installation guidelines and permit requirements.
Service Plumber
5 Years 6 Months- Diagnosed plumbing issues and implemented effective repair solutions.
- Installed, maintained, and repaired residential and commercial plumbing systems.
- Supervised junior plumbers, ensuring adherence to safety and quality standards.
- Collaborated with contractors to coordinate projects and resolve technical challenges.
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
- Boosted revenue with upselling additional services based on individual client needs.
- Enhanced service efficiency by maintaining a thorough knowledge of the latest plumbing technologies, tools, and techniques.
- Provided comprehensive estimates to clients for proposed work, ensuring clarity in cost expectations and project timelines.
- Consistently met deadlines for project completion by efficiently allocating resources and managing time effectively.
Assistant Plumber
3 Years- Maintained tools and equipment inventory, streamlining workflow processes for team operations.
- Oversaw job site cleanliness and organization, promoting a safe working environment for all team members.
- Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Organized and moved materials from truck to job site to support project requirements.
- Assisted in the installation of water heaters, sump pumps, and other fixtures according to manufacturer specifications.
- Exceeded company expectations by consistently delivering high-quality workmanship on all assigned tasks, resulting in positive feedback from both clients and supervisors.
Plumber's Assistant
2 Years- Assisted lead plumber in installation and repair of plumbing systems.
- Maintained tools and equipment, ensuring readiness for daily tasks.
- Supported troubleshooting of plumbing issues, enhancing problem-solving efficiency.
- Participated in training sessions to improve technical skills and knowledge.
- Expanded professional knowledge with ongoing participation in training sessions and workshops, staying current on industry trends.
- Upheld company reputation by exemplifying professionalism during all interactions with clients.
- Reduced downtime by maintaining a clean and organized workspace, enabling swift completion of tasks.
- Contributed to successful project outcomes by following precise instructions from lead plumber during installations and repairs.
- Participated in emergency repair situations, providing prompt assistance to restore functionality quickly.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Safely handled tools and equipment in large-scale projects.
Education
High School Diploma
- [Student Organization or Club Name] Distribution education clubs of america (DECA)
- [Number] GPA 3.2
- Extracurricular Activities: [Activity] Work program
Skills
Hiring
Business planning
Sales negotiation
Personnel management
Inventory management
Strategic planning
Relationship management
Client relationship management
Vendor negotiation
Preventative maintenance
Strong work ethic
Decision-making
Dependable and reliable
Customer service
Certification
- Licensed Plumbing contractor CFC1426465 2004 to present
- Licensed Plumbing inspector BN7071 current
- Licensed Plumbing Plans Examiner PX3915 current
Timeline
Owner/Operator
Jones Plumbing Inc
01.1994 - CurrentRead More
Journeyman Plumber
Wuesthoff Health System
12.1992 - 01.1994Read More
Service Plumber
Noble Plumbing
06.1987 - 12.1992Read More
Assistant Plumber
Action Plumbing
06.1984 - 06.1987Read More
Plumber's Assistant
Griffin Plumbing
06.1982 - 06.1984Read More
Cocoa High School
High School Diploma
Read More