Josh Folmer
Rocklin,CA
Summary
Accomplished Enterprise Account Executive with a proven track record at Verint, where I exceeded sales targets and achieved Account Executive of the Year three times. Expert in CRM and mentoring, I excel in building customer relationships and driving sales through strategic initiatives. My leadership in sales coaching and solution selling has consistently fostered team success and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Enterprise Account Executive
Verint
02.2013 - Current
- Achieved Account Executive of the year 3 times.
- Consistently exceeded sales targets by proactively identifying and pursuing new business opportunities.
- Managed a portfolio of high-value accounts, ensuring timely renewals and upselling opportunities.
- Delivered comprehensive product presentations and demonstrations, showcasing the value proposition to potential clients.
- Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
- As team lead, mentored account executives, fostering a culture of professional development within the team.
- Established strong relationships with key enterprise customers, driving customer satisfaction and retention.
Sales Manager - West Region
Verint
02.2012 - 02.2013
- Lead a team of 8 account executives to exceed annual target of $20M quota.
- Assisted 4 members in exceeding their annual quotas, and achievement of presidents club.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Account Executive
NICE InContact
04.2009 - 01.2011
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Education
Bachelor of Science - Business Management
San Jose State University
San Jose, CA05.2000
Skills
- CRM proficiency
- Value-based selling
- Customer Experience industry background
- Customer Relationships
- Mentoring abilities
- Sales Presentations
- Strong relationships
- Solution selling
- Strategic Initiatives
- Customer Presentations
- Sales Coaching
- Account planning
Timeline
Enterprise Account Executive
Verint
02.2013 - Current
Sales Manager - West Region
Verint
02.2012 - 02.2013
Account Executive
NICE InContact
04.2009 - 01.2011
Bachelor of Science - Business Management
San Jose State University
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