Josh Hawk
Nashville,TN
Summary
Customer-oriented team member at any level of hospitality with 16 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments while maintaining a positive and professional culture. Meticulous leader and strategic planner with comprehensive acumen, offering vision and motivational refinement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
Kung Fu Saloon
10.2017 - 10.2023
- Developed and implemented strategies to increase sales and profitability, including inventory logs and standard operating procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed the entirety of the building including scheduled maintenance and repairs.
Lead Bartender
Old Bag Of Nails Pub
05.2012 - 08.2017
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Assistant General Manager
Mellow Mushroom Pizza Bakers
05.2006 - 03.2012
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
Education
No Degree - Business Management
Saint Leo University
Saint Leo, FLSkills
- Loss Prevention
- Account Management
- Operations Oversight
- Public Relations
- Customer Retention
- Strategic Planning
- Vendor Negotiations
- Relationship Building
- Troubleshooting Expertise
Certification
TABC license
Cicerone Certified
Timeline
General Manager
Kung Fu Saloon
10.2017 - 10.2023
Lead Bartender
Old Bag Of Nails Pub
05.2012 - 08.2017
Assistant General Manager
Mellow Mushroom Pizza Bakers
05.2006 - 03.2012
No Degree - Business Management
Saint Leo University
Similar Profiles
Amriss CamposAmriss Campos
Mixologist at Kung Fu SaloonMixologist at Kung Fu Saloon
Mitch DrexlerMitch Drexler
Assistant General Manager at Kung Fu Saloon - NashvilleAssistant General Manager at Kung Fu Saloon - Nashville
GRACE WAREGRACE WARE
Instructor at Academy Of Kung Fu & Tai Chi Llc / Western Hills Kung Fu & Tai Chi TeamInstructor at Academy Of Kung Fu & Tai Chi Llc / Western Hills Kung Fu & Tai Chi Team