Josh Heidenreich
Trophy Club,TX
Summary
Dynamic leader with a proven track record at Omni Hotels & Resorts, overseeing operations that drove over $1B in revenue. Lead over 9,000 Associates. Skilled in cross-functional team management and financial controls, I excel in operational efficiency and revenue growth, demonstrating exceptional communication and leadership skills.
Overview
13
13
years of professional experience
Work History
Senior Vice President, Operations
Omni Hotels & Resorts
Dallas, TX
01.2024 - 11.2024
- Oversaw 25 hotels and resorts, 25 general managers, 9,000 employees, and $1B in revenue.
- Generated and implemented business strategies to increase revenue while executing on service goals.
- Developed repositioning plan for Omni La Costa after $80M investment.
- Lead a performance improvement team of Sales, Revenue, Finance, and Human Resources Directors to address deficient hotels.
Vice President, Operations
Omni Hotels & Resorts
Dallas, TX
01.2019 - 01.2024
- Corporate operations leader for two hotel openings : a 1,000-room hotel in Boston, MA, and a 300-room hotel in Tempe, AZ.
- Lead the reopening and repositioning of a $150M restoration of The Omni Homestead resort. The resort is performing above pro forma.
- Key team member of the 'Deliver More' plan to reopen spas, restaurants, and resorts before the rest of the industry.
Area Managing Director
Omni Hotels & Resorts
Fort Worth, TX
02.2016 - 01.2019
- Lead five hotels through area responsibilities.
- Developed a revenue strategy for Omni Fort Worth to address the loss in market share. This strategy produced 16K additional transient room nights, year over year.
- Awarded Tarrant County Hotel Association GM of the Year.
General Manager
Omni Hotels & Resorts
Providence, RI
01.2013 - 01.2016
- Lead the transition after the purchase from a Westin to an Omni.
- Negotiated a new union contract that produced new efficiencies and lower costs.
General Manager
Omni Hotels & Resorts
New Haven, CT
11.2011 - 01.2013
- Awarded Service Excellence; GM of the Year
Education
Executive Education, General Managers Program
Cornell University
Ithaca, NYSome College (No Degree) - Course Work Hotel And Restaurant Administration
Oklahoma State University
Stillwater, OKSkills
- Cross-functional team management
- Financial controls implementation
- Communication
- Operational Efficiency
- Budget Management
- Revenue Generation & Growth
Timeline
Senior Vice President, Operations
Omni Hotels & Resorts
01.2024 - 11.2024
Vice President, Operations
Omni Hotels & Resorts
01.2019 - 01.2024
Area Managing Director
Omni Hotels & Resorts
02.2016 - 01.2019
General Manager
Omni Hotels & Resorts
01.2013 - 01.2016
General Manager
Omni Hotels & Resorts
11.2011 - 01.2013
Executive Education, General Managers Program
Cornell University
Some College (No Degree) - Course Work Hotel And Restaurant Administration
Oklahoma State University