Josh Mote
Milwaukee,WI
Summary
Developed teaching and leadership skills within fast-paced restaurant environment. Demonstrated ability to train and guide teams, ensuring high standards in service and operations. Seeking to transition these skills to new field, contributing to team success and organizational goals.
Overview
3
3
years of professional experience
Work History
Server Trainer
Oak Barrel Public House
10.2024 - Current
- Trained new servers on menu knowledge and service standards
- Conducted role-playing sessions to enhance customer interaction skills
- Assisted in developing training materials for service protocols
- Monitored server performance to ensure adherence to restaurant policies
- Have been top sales for both food and alcohol compared to coworkers
Cook
Bridgewater Modern Grill
03.2024 - Current
- Prepared and cooked meals according to standard recipes and safety guidelines.
- Maintained cleanliness of kitchen equipment and workstations to ensure hygiene standards.
- Assisted in menu planning by providing input on ingredient availability and seasonal offerings.
- Collaborated with team members to streamline food preparation processes for efficiency.
Server
Lefflers LLC
08.2024 - 08.2024
- Delivered exceptional customer service by addressing guests' inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining areas to improve the guest experience.
- Coordinated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Gained proficiency in POS systems for efficient order processing and payment handling (Toast).
Cook Shift Leader
Leff's Lucky Town
02.2023 - 01.2024
- Supervised kitchen during shift to ensure smooth workflow and acceptable service delivery.
- Trained new staff on food safety protocols and kitchen procedures to keep high standards.
- Prepared different menu items while following recipes and presentation guidelines.
- Collaborated with front-of-house staff to coordinate on time meal service and boost customer satisfaction.
Education
Bachelor of Science - Aerospace Engineering
Milwaukee School Of Engineering
Milwaukee, WI05-2027
Skills
- Food safety
- Customer service
- Menu knowledge
- Team collaboration
- POS systems
- Order accuracy
- Service standards
- Communication skills
- Sales techniques
Timeline
Server Trainer
Oak Barrel Public House
10.2024 - Current
Server
Lefflers LLC
08.2024 - 08.2024
Cook
Bridgewater Modern Grill
03.2024 - Current
Cook Shift Leader
Leff's Lucky Town
02.2023 - 01.2024
Bachelor of Science - Aerospace Engineering
Milwaukee School Of Engineering