Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

JOSH SCHAEFER

SAINT CLOUD,US

Summary

Extraordinary communication skills and ability to professionally and therapeutically resolve issues. Goal-orietned, self-starter mentality. Shown beyond doubt ability to work productively and positively with others. Maintains professionalism and confidentiality at all times. Quick learner and great at taking direction with strong ability to multitask and adapt. Level-headed, determined, driven, and compassionate person with a strong desire to work and help clients, co-workers, and company succeed to achieve goals.

Overview

9
9
years of professional experience

Work History

Business Account Executive

Charter Communications, Spectrum
07.2023 - Current
  • Increased client satisfaction by providing exceptional account management and addressing their business needs.
  • Developed comprehensive sales strategies for expanding company client base and boosting revenue growth.
  • Delivered outstanding customer service, resulting in strong client retention and increased referrals.
  • Managed diverse portfolio of accounts, skillfully balancing competing priorities to meet multiple deadlines and achieve targets.
  • Strengthened relationships with key clients through proactive communication and regular check-ins, fostering loyalty and long-term partnerships.
  • Exceeded sales goals by implementing innovative tactics to attract new customers while maintaining existing ones.

Nursing Assistant/Practical Nurse

CentraCare
06.2021 - Current
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Demonstrates exceptional teamwork, communication, confidentiality, confidence, and collaboration with care team, patients, & families.

Sales Representative Team Leader

Sta-Fit/Burn & Build Fitness
11.2014 - Current
  • Established multiple new customer accounts by outside business to business presentations.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Prospected and conducted face-to-face sales with business executives and directors throughout assigned territory.
  • Organized promotional events and interacted with community outreach to increase sales volume.
  • Achieved required sales goals every month by promoting product benefits and enrolling new clients with inside & outside sales prospecting.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Education

Bachelor of Science - Professional Communications

St. Cloud State University
SAINT CLOUD, MN

Associate of Science - Nursing

St. Cloud Technical & Community College
SAINT CLOUD, MN

Minor - Health Care Communication

St. Cloud State University

Skills

  • Strategic Planning
  • Salesforce
  • Market Analysis
  • Prospecting
  • Stress management
  • Time management
  • Team collaboration
  • Effective communication
  • Relationship building

Accomplishments

  • Lions Club International - Member March 2019- Present
  • Special Olympics Minnesota - Coach & Volunteer May 2017 - May 2020


Timeline

Business Account Executive

Charter Communications, Spectrum
07.2023 - Current

Nursing Assistant/Practical Nurse

CentraCare
06.2021 - Current

Sales Representative Team Leader

Sta-Fit/Burn & Build Fitness
11.2014 - Current

Bachelor of Science - Professional Communications

St. Cloud State University

Associate of Science - Nursing

St. Cloud Technical & Community College

Minor - Health Care Communication

St. Cloud State University

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JOSH SCHAEFER