Josh Wheeler
Largo,FL
Summary
Passionate leader driving positive impact, fostering empathy, and cultivating a vibrant culture. Persistent and eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
11
11
years of professional experience
Work History
Market Manager, Production Manager, IT, Operations
Florida Pure Sea Salt
01.2023 - Current
- Coached sales team members in effective selling strategies and closing techniques.
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
- Strategized and developed web content, recipes, monthly newsletters for website, social media and to stay in touch with followers.
- Networked in market to build partnerships and connections with prospects.
- Built brand awareness in local market and increased penetration with proactive strategies.
- Enforced health and safety protocols to promote safe working environment.
- Coordinated with other departments to align production with customer requirements.
- Maintained office PCs, networks and mobile devices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency..
Director of Strategic Services
Platte River Networks / Applied Tech
01.2020 - 01.2023
- Assisted in successful merger of Platte River Networks and Applied Tech, facilitating a seamless integration of operations and resources.
- Led the consolidation and enhancement of Project Management, Solutions Architecture, VCIO, and Technical Account Management functions, ensuring optimal performance and alignment with organizational goals.
- Implemented strategic initiatives to streamline processes and improve cross-functional collaboration, resulting in increased efficiency and client satisfaction.
- Spearheaded the development of robust project management frameworks, solution architecture methodologies, and VCIO and technical account management strategies to drive project success and customer retention.
- Collaborated with key stakeholders to define project objectives, deliverables, and timelines, effectively managing project scope and mitigating risks.
- Mentored and guided Strategic Services team members to foster professional growth, enhance skills, and cultivate a high-performing, cohesive work environment.
- Tracked and reported on Strategic Services metrics, providing insights and recommendations to senior leadership for continuous improvement.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
COO, Sales, Tier 1 & 2 Helpdesk, HR, Payroll/Benefits Administrator
Blue Cotton Tech Services LLC
01.2018 - 01.2020
- Increased annual recurring revenue within existing client base
- Improved sales by managing business development, life-cycle management and focusing on clients from lead generation through contract negotiations, closings and managing the accounts once onboarded.
- Delivered business strategy and developed systems and procedures to improve quality and efficiency of sales and operations
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
Sales Operations Manager
Triad Service Solutions
01.2017 - 01.2019
- Managed accounts, sales, and sales projects from concept to completion while also managing outside vendors
- Streamlined and enhanced the sales process through proposing, implementing and operating a CRM solution
- Ensured projects were completed according to approved time, quality and cost estimates.
- Successfully brought in the companies highest grossing accounts that still remain today
- Standardized and reduced email communications between employees by formulating and implementing field communication processes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
Regional Vice President
Gen-Arc
01.2013 - 01.2017
- Supported day-to-day account management for company clients.
- Financial modeling and revenue forecasting
- Sales and distribution planning
- Marketing, design, logo design, website design
- CRM system implementation, administrator, and trainer
- Created regional sales plans
- Managed regional sales teams
- Implemented sales and marketing strategies to identify verticals to immediately create revenue
- Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Education
Architecture and Environmental Design
University of Colorado Boulder - BEnvD
Boulder, COBusiness and Marketing
University of Phoenix
Phoenix, AZSkills
- Account Management
- Senior-Level Leadership
- Business Analysis, Development and Planning
- Product and Service Sales
- Management collaboration
- Lifecycle management
- Mentoring, Coaching, and Training
- Problem-Solving
- 8 Years Managing P&L and Budget
- Business Operations
- Business Requirements Documents (BRDs)
- Budget Analysis
- Business Intelligence Data Modeling
- Best Practices and Methodologies
- Strategic Planning
- Critical Thinking
Timeline
Market Manager, Production Manager, IT, Operations
Florida Pure Sea Salt
01.2023 - Current
Director of Strategic Services
Platte River Networks / Applied Tech
01.2020 - 01.2023
COO, Sales, Tier 1 & 2 Helpdesk, HR, Payroll/Benefits Administrator
Blue Cotton Tech Services LLC
01.2018 - 01.2020
Sales Operations Manager
Triad Service Solutions
01.2017 - 01.2019
Regional Vice President
Gen-Arc
01.2013 - 01.2017
Architecture and Environmental Design
University of Colorado Boulder - BEnvD
Business and Marketing
University of Phoenix
Similar Profiles
Luis Eduardo Rhenals MendozaLuis Eduardo Rhenals Mendoza
Restaurant Waiter at PURE SALT PORT DE SOLLERRestaurant Waiter at PURE SALT PORT DE SOLLER
Nyla Gibson-ShortlandNyla Gibson-Shortland
Server at Sea Salt CafeServer at Sea Salt Cafe
Jupiter PitschkaJupiter Pitschka
Laborer at San Juan Island Sea SaltLaborer at San Juan Island Sea Salt