Josh Williamson
EIGHT MILE,Alabama
Summary
Accomplished Shop Owner at OTG Motor Works with a proven track record in precision machining and fostering team collaboration. Expert in enhancing engine performance and workflow efficiency, significantly improving customer satisfaction. Skilled in manual machining and store maintenance.
Overview
11
11
years of professional experience
Work History
Shop Owner
OTG Motor Works
01.2022 - Current
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Reduced downtime for clients by providing quick turnaround times on engine repair jobs.
- Improved engine performance by conducting thorough diagnostics and precision machining.
- Maintained detailed documentation of each project to ensure seamless handovers and accurate recordkeeping for future reference.
- Increased customer satisfaction by maintaining open communication lines throughout the repair process.
- Enhanced workflow efficiency with timely maintenance and repair of machining equipment.
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
Shop Manager
HD Machine
08.2019 - 11.2021
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
Machinist
K&S Machine Shop
02.2014 - 08.2019
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Operated drill presses, Milling Machines, Boring Machines, and Welding to fix cylinder heads and engine blocks .
- Optimized inventory management, ensuring availability of necessary parts and materials for various engines.
- Reduced downtime for clients by providing quick turnaround times on engine repair jobs.
- Provided training and mentorship to junior machinists, fostering a positive work environment conducive to skill development.
Education
High School Diploma -
Mary G Montgomery
4275 Snow Rd N, Semmes, AL 3657505-2013
Skills
- Store maintenance
- Precision machining
- Mill operation
- Machine operation
- Metal fabrication
- Manual machining
- Engine assembly
- Measurement tools
Timeline
Shop Owner
OTG Motor Works
01.2022 - Current
Shop Manager
HD Machine
08.2019 - 11.2021
Machinist
K&S Machine Shop
02.2014 - 08.2019
High School Diploma -
Mary G Montgomery
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