Josh Wilson
Summary
Proven achiever with USPS, adept in route management and problem-solving, ensuring timely delivery of high-volume mail, even under challenging conditions. Demonstrated reliability through exceptional customer service and meticulous attention to detail, significantly reducing damage claims. Skilled in package handling and adaptability, consistently meeting critical deadlines with professionalism.
Overview
16
16
years of professional experience
Work History
Postal Carrier
United States Postal Service, USPS
06.2008 - Current
- Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
- Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
- Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
- Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
- Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
- Adapted quickly to changing conditions due to weather or traffic, adjusting routes as needed while maintaining punctuality in deliveries.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Provided exceptional customer service by answering inquiries and addressing concerns professionally and courteously.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Ensured proper handling of fragile packages, resulting in reduced damage claims from customers.
- Planned and cased mail in sequence of delivery for designated route.
- Delivered registered and certified mail items with care, ensuring proper documentation was obtained upon receipt from recipients.
- Received positive feedback from customers regarding professionalism and promptness in delivering their mail.
Education
GED -
Chemeketa Community College
Salem, ORSkills
- Route Navigation
- Handheld scanner operation
- Package handling
- Reliability and punctuality
- Safety Procedures
- Mail Sorting
- Report Preparation
- Weather Tolerance
- Route Management
- Problem-Solving
- Attention to Detail
- Adaptability
Hobbies
Enjoy fishing in freshwater lakes and rivers.
Timeline
Postal Carrier
United States Postal Service, USPS
06.2008 - Current
GED -
Chemeketa Community College