Joshua Aguirre
Topeka
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Fraud Analyst
KPERS
10.2023 - 01.2024
- Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
- Enhanced detection capabilities for potential fraudulent activities through regular review of account transactions and patterns.
- Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
Fraud Special Investigator
State Of Kansas Department Of Labor
07.2020 - 10.2023
- Document findings and prepare detailed reports based upon verifying identity. Identify fraudulent claims based upon various forms of misleading information.
- Carefully document statements, observations, and evidentiary materials.
- Assist with wage investigators by identifying fraud flags on claimant's accounts and working to clear them.
- Collect, analyze, and interpret information. Reading documentation associated with investigations.
- Carefully evaluate various forms of Personal Identifiable Information to verify claimant's validity.
Extradition Agent
Security Transport Services
05.2013 - 06.2020
- Followed sound safety practices by conducting pre- and post-trip inspections and briefings.
- Completed preventive maintenance of equipment to maintain readiness of restraints, weapons, and vehicles.
- Securely escorted prisoners from one facility to another throughout the United States, while working in line with legal regulations to deliver prisoners safely and on time.
Service Writer
Pro Tech Computing Service
02.2008 - 05.2013
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Contributed to team goals by upselling additional services based on customer needs, generating increased revenue.
- Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
Education
Bachelor of Science - Business Administration
Oklahoma Wesleyan University
Bartlesville, OK05.1999
Skills
- Investigations Proficiency
- Information Documentation
- Unemployment Fraud Detection
- Verifying Pii
Timeline
Fraud Analyst
KPERS
10.2023 - 01.2024
Fraud Special Investigator
State Of Kansas Department Of Labor
07.2020 - 10.2023
Extradition Agent
Security Transport Services
05.2013 - 06.2020
Service Writer
Pro Tech Computing Service
02.2008 - 05.2013
Bachelor of Science - Business Administration
Oklahoma Wesleyan University