Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Joshua Alford

Greenfield,IN

Summary

Dynamic sales professional with a proven track record at Frito Lay, adept at enhancing customer relationships and executing effective sales strategies. Skilled in customer needs analysis and team collaboration, I consistently drive revenue growth and achieve high satisfaction ratings through exceptional service and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Route Sales Representative

Frito Lay
Indianapolis, IN
01.2023 - Current
  • Maintained 21 accounts by tailoring product offerings to meet specific needs.
  • Executed strategies that significantly increased sales volume.
  • Resolved customer issues through effective problem-solving techniques.
  • Collaborated with account managers to enhance sales execution in each account.

Amazon Delivery Associate

Amazon
Indianapolis, IN
01.2022 - 01.2023
  • Delivered high-quality customer service to Amazon customers, achieving 95% satisfaction rating post-delivery.
  • Loaded 500+ packages daily in compliance with DOT regulations.
  • Updated electronic tracking system throughout the day with delivery status information.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Assistant Golf Professional

Woodland Country Club
Carmel, IN
01.2021 - 01.2022
  • Oversaw management of sale items within Pro Shop to maximize inventory efficiency.
  • Boosted club profits by upselling lessons, club repair, and apparel to members.
  • Facilitated merchandise sales for events, outings, and sponsorships to enhance revenue.
  • Provided support during special events held at facility to ensure smooth operations.

Education

Bachelor of Arts - Psychology

Franklin College
Franklin, IN
05-2021

Skills

  • Sales strategy
  • Customer relationship management
  • Customer needs analysis
  • Team collaboration
  • Presentation skills
  • Goal-oriented mindset

Affiliations

  • Sports - specifically basketball and golf
  • spending time with family and friends

References

References available upon request.

Timeline

Route Sales Representative

Frito Lay
01.2023 - Current

Amazon Delivery Associate

Amazon
01.2022 - 01.2023

Assistant Golf Professional

Woodland Country Club
01.2021 - 01.2022

Bachelor of Arts - Psychology

Franklin College

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