Joshua Alfred
Brooklyn,NY
Summary
My name is joshua Alfred, im very strong and content with customer service and punctuality. Im more of a people person depending on the setting, i know how to defuse and reson with people, i worked welding, i was a zookeeper for a 2 summers, and i worked in a liqour store as a stock boy and taste tester, im flexible to an extent when it comes to night shifts because im a photographer and editor, but other than that im a very open to shifts.
Overview
2
2
years of professional experience
Work History
Cashier Manager
Wingstop Restaurant
12.2023 - Current
- Introduced customer feedback system, leveraging insights to improve service and product offerings.
- Boosted sales of promotional items with strategic placement and informative cashier-customer interactions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Managed senior-level personnel working in marketing and sales capacities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Winery Worker
Union Square Wines & Spirits
08.2022 - 12.2023
- Maintained cleanliness and organization of winery facilities to ensure adherence to sanitation standards.
- Successfully managed large groups during busy periods, quickly adapting to changing circumstances while maintaining composure under pressure.
- Developed successful relationships with local wineries and suppliers to ensure a consistent supply of high-quality products.
- Provided exceptional customer service by attentively listening to guests'' needs and promptly addressing any concerns or requests.
Education
High School Diploma -
Park Slope Collegiate
Brooklyn, NY07-2019
Skills
- Customer Service
- Cash handling and management
- Cash handling expertise
- Cash Register Operation
- Attention to Detail
- Punctual and Reliable
- Workplace Safety
- Team Leadership
- Quality Assurance
Languages
Japanese
Limited Working
Timeline
Cashier Manager
Wingstop Restaurant
12.2023 - Current
Winery Worker
Union Square Wines & Spirits
08.2022 - 12.2023
High School Diploma -
Park Slope Collegiate