Joshua Andrew Reynolds Jr.
Safety Harbor,Fl
Summary
I Joshua Reynolds Jr. am great in enhancing guest experiences through exceptional service and attention to detail. Demonstrating organizational skills, ensuring an efficient workplace while managing multiple tasks and priorities. Great at negotiation to leverage effective communication to create positive relationships with clients and employees, which results in mutually beneficial outcomes. Committed to work hard, learn and be coachable while continuously improving in all areas.
Overview
6
6
years of professional experience
Work History
Server
J Alexanders
Tampa
10.2023 - Current
- Deliver exceptional service, ensuring guest satisfaction through product knowledge while collaborating with the kitchen to maximize order accuracy and timing
- Optimize sales by recommending certain menu items and upselling daily features
- Manage multiple tables efficiently while obtaining high levels of service
- Having positive Team dynamics, supporting other servers complete tasks in our Teamwork based environment
General Manager
Kashed Out LLC
10.2023 - Current
- Company Overview: Real Estate Holdings/Wholesale
- Created and maintained relationships across the board by building RAPPORT and getting to know new people
- Identifying new markets and growth opportunities
- Negotiated price agreements with buyers and sellers
- Developed promotional materials, such as bandit signs, door to door post cards, and cold calling for marketing
- Networked with Wholesalers, Realtors and Brokers to manage to cross sell wholesale deals
- Making an average of 100 calls per day to build an efficient pipeline to make an above average rate of return for the Investment Firm
- Real Estate Holdings/Wholesale
Service Assistant Coach
Ruth's Chris Steakhouse
Jacksonville/Tampa
08.2022 - 09.2023
- Ensured seamless dining experiences, anticipating guests needs and supporting servers
- Maintained impeccable table settings and cleanliness standards
- Contributed to enhanced guests experiences though attentive service, resulting in an increase of returning guests with positive feedback
- Stayed persistent while coaching new Team Members to standard, teaching Hospitality techniques to ensure that new Team Members reciprocate proper standards
Warehouse Associate
CGC Water Treatment
Jacksonville
05.2019 - 05.2020
- Optimizing inventory management and reducing order processing time
- Implemented efficient storage solutions, improving overall productivity
- Maintained records of inventory, and shipment details
- Conducted regular audits, Ensuring accurate stock counts
- Fostered strong relationships with customers and Team Members, facilitating smoother operations and quicker problem resolutions
Education
GED -
Skills
- Customer Engagement
- Team Leadership
- Time Management
- Inventory
- Hospitality
- Accountability
Timeline
Server
J Alexanders
10.2023 - Current
General Manager
Kashed Out LLC
10.2023 - Current
Service Assistant Coach
Ruth's Chris Steakhouse
08.2022 - 09.2023
Warehouse Associate
CGC Water Treatment
05.2019 - 05.2020