JOSHUA ANTHONY
Chico,CA
Summary
Dynamic General Manager with a proven track record at CG Food, excelling in leadership and team building. Expert in customer relationship management and staff development, I fostered a culture of excellence that significantly enhanced customer loyalty. Adept at analyzing performance data to drive operational improvements and ensure compliance with company standards.
Overview
20
20
years of professional experience
Work History
Property Manager
Tatreau Construction
02.2022 - Current
- Oversaw property operations, ensuring compliance with regulations and efficient management of resources.
- Developed and implemented maintenance schedules to optimize property condition and tenant satisfaction.
- Managed tenant relations, addressing concerns promptly to enhance community engagement and retention.
- Streamlined leasing processes, reducing turnaround time for tenant onboarding and documentation management.
GENERAL MANAGER
CG Food
07.2009 - Current
- Built and maintained relationships with vendors and suppliers.
- Recruited team members to maintain adequate staffing levels.
- Provided coaching and mentoring support for employees at all levels of the organization.
- Used customer feedback for improving operations and building brand loyalty.
- Coordinated staff training sessions to ensure compliance with company policies and procedures.
- Managed customer service teams to ensure quality customer satisfaction and increase customer loyalty.
- Prepared staff work schedules and assigned specific duties.
- Reviewed financial statements, sales reports, and other performance data to measure productivity.
BARTENDER
Madison Bear Garden
07.2005 - 06.2009
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
Education
Associate in Arts (A.A.) - Hospital Admin
University of Phoenix
Phoenix, AZ01.2010
Skills
- Leadership and team building
- Team leadership
- Staff management
- Customer relationship management
- Staff training/development
- Staff development
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Lease renewals
- Rent collection
Accomplishments
- Maintained occupancy rate at 100% for [Number] months.
Timeline
Property Manager
Tatreau Construction
02.2022 - Current
GENERAL MANAGER
CG Food
07.2009 - Current
BARTENDER
Madison Bear Garden
07.2005 - 06.2009
Associate in Arts (A.A.) - Hospital Admin
University of Phoenix
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