Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joshua Atkinson

Waldorf,MD

Summary

Customer-oriented parts manager with several years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in parts management.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Parts Manager

Waldorf Ford
Waldorf, MD
04.2024 - Current
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Created and enforced policies and procedures for entire logistics team.

Parts Manager

Lexington Park Ford
Lexington Park, MD
09.2021 - 03.2024
  • Managed team of Parts Specialists to ensure accuracy in order fulfillment and customer service excellence.
  • Developed strategies for improving efficiency in the parts department while reducing overall costs associated with purchasing, stocking, selling items.
  • Resolved disputes between customers and Parts Specialists over warranty claims or return policies.
  • Implemented training programs for new employees to ensure they had a thorough understanding of their duties related to the Parts Department.
  • Analyzed parts performance data to identify trends and make informed purchasing decisions.
  • Received, examined and reshelved returned parts.

Inventory Specialist

Waldorf Ford
Waldorf, MD
02.2011 - 09.2021
  • Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
  • Assisted in developing standard operating procedures for receiving goods into the warehouse.
  • Monitored stock levels to ensure availability of products.
  • Utilized barcode scanners to quickly update inventories in the system.
  • Maintained accurate and up-to-date inventory records.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.

Education

GED -

King George High School
King George
06-2007

Skills

  • Staff Training
  • Forecasting abilities
  • Warehouse Operations
  • Inventory Management
  • Logistics Planning
  • Vendor Relations
  • Parts Ordering
  • Goal Setting

Certification

  • NCM Parts and Accessories Management I & II
  • Ford Parts Counter Sales Certificate
  • Ford Parts Manager Certificate

Timeline

Assistant Parts Manager

Waldorf Ford
04.2024 - Current

Parts Manager

Lexington Park Ford
09.2021 - 03.2024

Inventory Specialist

Waldorf Ford
02.2011 - 09.2021

GED -

King George High School

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Joshua Atkinson