Joshua Ayala
Eagle Lake
Summary
Results-driven leader with comprehensive experience in Human Resources. U.S. Army veteran and Lean Six Sigma Master Black Belt with nearly a decade of experience improving workforce performance, policy compliance, employee development, and operational efficiency. Proven ability to align organizational strategy with performance outcomes, manage sensitive data, and lead process improvement initiatives. Recognized for fostering positive work environments and implementing effective policies that support organizational goals. Holds a Bachelor of Science in Healthcare Administration from Southern New Hampshire University and is currently pursuing a Master of Business Administration (MBA), expected December 2026.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Manager
US ARMY
Tacoma, WA
10.2019 - 01.2023
- Managed payroll, benefits, leave requests, and compliance documentation with precision comparable to civilian HRIS systems.
- Collaborated with senior leadership to improve efficiency and morale while aligning HR operations with organizational objectives and compliance standards.
- Developed and implemented HR policies to enhance organizational effectiveness.
- Trained, coached, and evaluated team members, increasing promotion eligibility and job performance scores.
- Managed payroll processing for hundreds of employees, ensuring timely payment while adhering to strict budgetary guidelines.
- Streamlined HR processes by implementing new software and automated systems, enhancing efficiency and reducing manual workload.
- Promoted from HR Specialist (2015 – 2019) for exceptional performance and leadership.
Human Resources Specialist
US ARMY
Colorado Springs, CO
11.2015 - 10.2019
- Managed employee relations issues, providing guidance on conflict resolution and policy interpretation.
- Developed and maintained employee training programs to enhance workforce capabilities and performance.
- Led diversity and inclusion initiatives, promoting a culture of respect and collaboration within the organization.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Facilitated recruitment processes, ensuring compliance with federal regulations and Army policies.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Manchester04-2026
Skills
- Human Resources Operations
- Workforce Development
- Recruiting & Onboarding
- Policy & Compliance (HIPAA, OSHA)
- Payroll & Benefits
- Employee Relations / Morale
- Sick Leave / Vacation Requests
- HR policies and procedures
- Leadership & Training Programs
- Performance Assessments
- Data Analysis / Tracking
- Diversity and inclusion
- Record-Keeping
- Microsoft office proficiency
- Employee relations
- Software Integration
Accomplishments
- Oversaw personnel management and readiness operations for more than 1,600 service members across three military organizations, ensuring data accuracy, regulatory compliance, and workforce preparedness.
- Equipped teams to excel by offering comprehensive training and constructive feedback; positioning teams to advance through monthly job evaluations.
- Incentivized high performances by facilitating promotions and distributing awards.
- Used Microsoft Office to develop personnel action tracking systems.
- Accelerated results by collaborating cohesively with senior directors on policy development, strategic planning, and workforce expansion initiatives.
Certification
Human Resources Certificate
Southern New Hampshire University, 2025
CPR/AED Certification
US Army, 2023
Lean Six Sigma Black Belt
US Army, 2021
Awards
Military Outstanding Volunteer Service Medal, US Army
Army Achievement Medal x5, US Army
Army Commendation Medal x2, US Army
Humanitarian Service Medal x2, US Army
Basic Aviation Badge, US Army
Army Good Conduct Medal x2, US Army
Global War on Terrorism Service Medal, US Army
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Human Resources Manager
US ARMY
10.2019 - 01.2023
Human Resources Specialist
US ARMY
11.2015 - 10.2019
Bachelor of Science - Healthcare Administration
Southern New Hampshire University