Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Joshua Baker

Jensen Beach,FL

Summary

Dynamic sales professional with a proven track record at Kay Jewelers, excelling in customer service and teamwork. Recognized for achieving 5-star satisfaction ratings, I effectively managed inventory and resolved issues promptly. My strong problem-solving skills and ability to multitask ensure a seamless shopping experience for customers.

Overview

4
4
years of professional experience

Work History

Sales Associate

Kay Jewelers
04.2024 - Current
  • Assisted diverse customers with product selection and inquiries to enhance shopping experience and maintained customer relationships with phone calls and texts.5 star customer satisfaction ratings.
  • Team member helping maintain organized merchandise displays to attract customer attention, assisting teammates, repairing jewelry, and resolving customer complaints in a calm and prompt manner.
  • Opened credit accounts, managed cash and credit transactions, responsible for stock and inventory, opened and closed store and made bank deposits.

Sales Manager

Champs Sporting Goods
08.2023 - Current
  • Contributed to team efforts by participating in training sessions and sharing feedback on processes.
  • Organized racks and shelves to maintain store visual appeal even developed easier display system. Responsible for inventory, stock, and display.
  • Provided positive first impressions to welcome existing, new, and potential customers. Always first to great customers and assist with merchandise. Always 5 star customer satisfaction ratings.

Merchandise Associate

Lowe's
06.2021 - 09.2022

Team merchandise and inventory assistant.


Assisted customers with purchase options and assembly.


Recognized as a team member for exceeding time and customer expectations.

Education

Associate Of Science - Medical Technology

Indian River State College
Ft. Pierce, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength

Timeline

Sales Associate

Kay Jewelers
04.2024 - Current

Sales Manager

Champs Sporting Goods
08.2023 - Current

Merchandise Associate

Lowe's
06.2021 - 09.2022

Associate Of Science - Medical Technology

Indian River State College
Joshua Baker