Joshua Behn
San Antonio,TX
Summary
I am an experienced food & beverage and hospitality extraordinaire with three years of experience. Enhancing customer experiences is the goal, and is done so through exceptional service delivery. Through my current business schooling, I have learned how to be skilled in analyzing sales data, cultivating a lasting rapport, and harmonizing my culinary and mixology knowledge with my business knowledge to achieve premier sales performance. I am very adept at mentoring and managing teams, fostering employee engagement, and optimizing operational efficiency to create exceptional customer experiences. I am actively looking to grow in the business and hospitality community.
Overview
7
7
years of professional experience
Work History
Lead Bartender & Lead Server
The Clubs Of Cordillera Ranch
08.2020 - Current
- Routinely developed signature cocktails to support the Club's marketing and increase profits.
- Assistant to wine sommelier, boosting wine sales by establishing daily marketing of pairings and wine events.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
- Served high customer volumes during special events, nights, and weekends while also maintaining a top tier work ethic.
- Cultivated warm relationships with regular members, colleagues, and upper management.
- Utilized great communication and interpersonal skills to onboard and train new employees to ensure proper workflow.
Event Assistant & Assistant Photographer
The Life In Art Photography
01.2018 - 12.2020
- Collaborated with photographer and art director to assist with events when requested.
- Provided photography assistance at events and kept photography equipment available, clean and working.
- Received experience with top of the line cameras, drones and professional video content.
- Learned the importance of simple but effective marketing through the vision of the perfect picture or video and mentorship.
Sales Associate
Big Dan's Furniture & Mattress
03.2017 - 05.2018
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Advertised special deals and recommended complementary purchases to boost revenue.
- Upon purchasing, assisted with delivery and set up of the product.
- Provided reliable and efficient moves for customers with heartfelt helpfulness and efficiency.
Education
Bachelor of Arts - Business Management & Marketing
The University of Texas At San Antonio
San Antonio, TX12.2024
Associate of Arts - Business Management & Marketing
San Antonio College
San Antonio, TX12.2022
Skills
- Superior Customer Service
- Sales Techniques
- Time Management
- Staff training and development
- Social media management
- Public Relations
Timeline
Lead Bartender & Lead Server
The Clubs Of Cordillera Ranch
08.2020 - Current
Event Assistant & Assistant Photographer
The Life In Art Photography
01.2018 - 12.2020
Sales Associate
Big Dan's Furniture & Mattress
03.2017 - 05.2018
Bachelor of Arts - Business Management & Marketing
The University of Texas At San Antonio
Associate of Arts - Business Management & Marketing
San Antonio College
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