Joshua Bithorn
Miami
Summary
Enthusiastic food and beverage server with proven experience working in fast-paced restaurant/bar settings. Motivated and reliable; looking to use my skills and experience to expand and contribute to the success of the restaurant, as well as provide guests with positive experiences.
Overview
4
4
years of professional experience
Work History
Server
Berries in the Grove
Coconut Grove, FL
07.2025 - 01.2026
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Accurately processed orders using point-of-sale system to enhance operational efficiency.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area, promoting a welcoming environment.
- Assisted in training new servers on menu items and service protocols.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server/bartender
Hole19 Scratch Kitchen
Miami Springs, Fl
02.2024 - 04.2025
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently while maintaining attention to detail in orders.
- Assisted in training new servers on menu items and service protocols.
- Controlled the production of alcoholic beverages at service well for the use of servers
- Processed payments accurately using POS system, ensuring smooth transaction flow.
Sever/Night Shift Supervisor
Woody's Backyard Grill
Miami, Fl
02.2022 - 12.2023
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Managed multiple tables efficiently, prioritizing orders and requests for timely service.
- Collaborated with kitchen staff to coordinate meal preparation and presentation standards.
- Trained new servers on menu items, service protocols, and restaurant procedures.
- Implemented suggestions for improving workflow efficiency, enhancing overall team performance.
- Streamlined communication between departments, improving project collaboration and information flow.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Miami Springs Senior High School
Miami, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Teamwork/ collaboration
- Conflict Resolution
- Food/alcohol handling/knowledge
- Guest Satisfaction
Timeline
Server
Berries in the Grove
07.2025 - 01.2026
Server/bartender
Hole19 Scratch Kitchen
02.2024 - 04.2025
Sever/Night Shift Supervisor
Woody's Backyard Grill
02.2022 - 12.2023
High School Diploma -
Miami Springs Senior High School