Joshua Brown
Long Beach,CA
Summary
Customer-focused professional with proven track record in customer engagement, product knowledge, and inventory management. Strong interpersonal skills and effective complaint handling abilities. Committed to building lasting customer relationships and driving sales growth while promoting a positive team environment.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Stocker
99 Cent Only Store
San Bernardino, CA
10.2023 - 04.2024
- Received and processed incoming shipments of merchandise.
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Inspected stock for damage or defects and reported issues to management.
- Maintained a neat, clean and orderly warehouse environment at all times.
Sales Associate
Walgreens
San Bernardino, CA
12.2020 - 06.2021
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
Medical Administrative Assistant
MDPoint Community Clinic
San Bernardino, CA
- Greeted patients, verified insurance coverage and collected copayments.
- Answered phones, scheduled appointments, and provided general information to callers.
- Prepared patient charts for upcoming appointments, including collecting patient history forms and other relevant documents.
- Entered patient demographic information into the Electronic Health Records system.
- Maintained a filing system for patient records and physician orders.
Education
National Health Career Association - Health Administration
Job Corps
San Bernardino, CA10-2024
High School Diploma -
Pacific High School
San Bernardino06-2022
Skills
- Customer Service
- Merchandise Stocking
- Inventory Control
- Upselling
- Cash Handling Accuracy
- Time Management
- Negotiation Tactics
- Expert in Communication
- Professional Demeanor
- Reliable and punctual
- File Maintenance
- Patient Flow Management
Languages
English
Native/ Bilingual
Affiliations
While in Pacific High School, I was tasked with joining multiple groups and clubs. These consisted of me tutoring students with math, participating in school events such as a blood drive and holiday activities, joining the Black Student Union, all while still being a member of the Student Government Body.
In addition, while working at Walgreens and 99 Cent Store, I trained and helped multiple different coworkers and staff while still managing my own tasks in a proficient manner.
Accomplishments
- Founder of D&D Club at Pacific High School
The D&D Club consisted of 4-6 Individuals working together under my leadership to solve problems within fictional scenarios. This used math, communication, problem-solving skills, and ingenuity to overcome obstacles as a group.
- 3.14 GPA at Pacific High School
During my time at Pacific High School, I participated in many activities whilst still maintaining a strong GPA throughout my classes and assisting those who struggled.
- Became member of Student Government
While attending Pacific High School, I was requested to join the Student Government to assist with volunteer work and rules of the campus. I was given the opportunity to make positive changes to the environment and help my fellow peers succeed in their goals.
- Graduated top of math class & Became leader in math tutoring group
When graduating from High School, I was placed with the highest grade in my Math class, all the while helping students with tutoring throughout the day and after classes.
- Assisted management with tasks in addition to personal work duties
Whilst working at both 99 Cent Store and Walgreens, I was tasked my daily duties at work and performed them with such efficiency that I was often asked for extra assistance via management with other tasks outside of my job responsibilities. I would go above and beyond for my place of work. In addition, I showed an immense amount of loyalty by staying with my manager on the day the 99 Cent Store company closed it's doors.
Certification
- High School Diploma
- National Healthcareer Association
- CPR Certified
References
References available upon request.
Timeline
Stocker
99 Cent Only Store
10.2023 - 04.2024
Sales Associate
Walgreens
12.2020 - 06.2021
Medical Administrative Assistant
MDPoint Community Clinic
National Health Career Association - Health Administration
Job Corps
High School Diploma -
Pacific High School
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