Administrative Assistant
Springfield Technical Community College
09.2022 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Monitored and adjusted all team member's, including my supervisor's, work calendar and scheduled appointments and meetings.
- High-volume environment, with upwards of 70 active visitors a day all with numerous questions and necessities.
- Utilization of Excel to manage and sort thousands of students.
- Numerous calls a day to ensure that the college attendance rate was high. Doing this process manually, the college saw an increase in attendance of 15% as result of manual calls keeping up with individuals.
