Dedicated and detail-oriented professional with a solid background in customer service, sales, and glass installation. Expertise in product knowledge and effective communication, ready to enhance customer experiences and drive project success.
Overview
1
1
year of professional experience
Work History
Sales Associate
Ards glass
Rexburg, Idaho
08.2025 - Current
Guided customers in selecting glass products by explaining options for shower doors, windows, and custom installations, enhancing product knowledge for informed purchasing decisions.
Installed glass shower doors and sliding tub doors with attention to detail, ensuring quality and customer satisfaction.
Oversaw and assisted installation of oversized glass panels on large commercial storefront projects, operating machinery like glass lifts and cutting tools.
Customer Service Representative
Melaleuca
Rexburg, Idaho
05.2025 - 08.2025
Assisted customers with product inquiries and order placements.
Resolved customer complaints through effective communication and problem-solving.
Managed customer accounts and updated personal information.
Processed orders accurately through company systems.
Education
Associate of Arts - Business Administration And Management
El Paso Community College
El Paso, TX
05-2022
Bachelor of Science - Business Administration And Management
Brigham Young University
Rexburg, ID
07-2026
Skills
Customer service
Project management
Sales strategies
Effective communication
Installation techniques
Problem resolution
Product knowledge
Service oriented
Languages
Spanish
Professional
Timeline
Sales Associate
Ards glass
08.2025 - Current
Customer Service Representative
Melaleuca
05.2025 - 08.2025
Associate of Arts - Business Administration And Management
El Paso Community College
Bachelor of Science - Business Administration And Management