MS Office
Joshua Carlo
Summary
PROFESSION SUMMARY: Talented kitchen leader with over 3 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Insightful Assistant Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Further bringing an analytical approach to business planning and day-to-day problem-solving. Additionally, can build an atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Kitchen Lead
Zukku-San Sushi Bar and Grill
Wesely Chapel , FL
01.2022 - Current
Expertise and work of kitchen leads at Zukku-San requires:
- Focused and efficient mind capable of multitasking efficiently and accurately.
- Managing over 30 people from front to back of house
- Keeping tabs on all departments along with orders and restaurant inventory
- Communicating with Corporate about needs/concerns
- Executing deliverables from corporate in mannerly fashion
Day to day, leads are in charge of:
- Food inventory
- Invoices
- Deliveries
- Enforcing safety regulations and practices
- Closing duties
- Training and managing employees
- Assisting managers and other departments
- Making sure services and departments run smoothly.
Retail Associate/Pool Cleaner
GPS Pools Inc.
Land O Lakes, FL
01.2020 - 01.2021
Retail associate at GPS had responsibility over:
- Opening store
- Organizing and managing relations with all pool-service customers and their accounts: Over 300 accounts that are manually serviced via application
- Day-to-day transaction/interactions in-store
- Exceptional customer service and retail expertise needed when selling newer equipment to clients
Pool Cleaner at GPS is responsible for:
- Set route of houses unique by day averaging 25-30 homes per day
- Water testing
- Pool surface cleaning
- Water treatment
- Any additional equipment checks, cleanings scheduled onsite.
Education
Bachelor of Science - Cyber Security
Saint Leo University
St Leo, FL 08.2023 - Current
Associate of Science in Cyber and Information Security -
Pasco Hernando State College
New Port Richey, FL 08.2021 - 06.2023
Bachelor of Science - Computer And Information Sciences
University of Central Florida
Orlando, FL 05.2001 -
High School Graduate -
Land O Lakes High School
Land O' Lakes, FL 08.2016 - 06.2020
Skills
Task Efficiencyundefined
Address:
35336 Spruce Knob Court Dade City, FL 33525
Cover Letter
Dear [Employer's Name],
I am writing to convey my interest in the [position title] position at [Company Name], as marketed. With a solid foundation in the cyber and information security field and six years of diverse and rigorous work experience, including leadership roles, I am confident in my ability to contribute positively to the business.
As a graduate of Pasco Hernando State College obtaining my associate degree in cyber and information security, I have created a foundational understanding of this field along with the many aspects tying this relevant field to many businesses across the globe. Currently, I am pursuing a bachelor’s degree in Cybersecurity at Saint Leo University, I have further honed my skills in cyber and information security and am eager to apply this knowledge and continue to expand my expertise and experience in a professional setting.
During my time at Zukku-San Sushi Bar and Grill, where I served as the Kitchen Lead, I developed strong leadership skills and a sharpened ability to complete tasks efficiently and accurately. Additionally, my experience as a retail associate and pool cleaner at GPS Pools Inc. provided me with valuable customer service experience and taught me the importance of attention to detail.
I am particularly drawn to [Company Name] because of its reputation for [mention any specific aspects of the company that appeal to me]. I am excited about the opportunity to contribute to your team and learn many skills that will take me further in my professional setting.
Enclosed is my resume, which specifies my qualifications and experiences. Thank you for considering my application. I look forward to discussing how my skills and experiences can provide a positive outcome to [Company Name].
Best regards,
Joshua R. Carlo
Certification
Restaurant Manager
Software
Python
C
SQL Server
Visual Studio
Java
Java Script
Timeline
Bachelor of Science - Cyber Security
Saint Leo University
08.2023 - Current
Restaurant Manager
06-2023
Kitchen Lead
Zukku-San Sushi Bar and Grill
01.2022 - Current
Associate of Science in Cyber and Information Security -
Pasco Hernando State College
08.2021 - 06.2023
Retail Associate/Pool Cleaner
GPS Pools Inc.
01.2020 - 01.2021
High School Graduate -
Land O Lakes High School
08.2016 - 06.2020
Bachelor of Science - Computer And Information Sciences
University of Central Florida
05.2001 -
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