JOSHUA CELIA
Egg Harbor
Summary
Dedicated retail sales manager who strives to find innovative solutions that better both the front and back line of the business. Organized and proficient in building and maintaining multiple relationships while multitasking projects with other teams.
Overview
5
5
years of professional experience
Work History
Business Account Manager Retail
Verizon
Egg Harbor Township
04.2023 - Current
- Cultivating and maintaining relationships with numerous business clients to ensure ongoing customer satisfaction.
- Engaging with diverse vendors and channels to tackle customer business challenges while implicating impactful solutions promptly.
- Creating marketing strategies to engage and attract prospect clients.
Business Account Manager Retail Pilot
Verizon
Hazlet
10.2022 - 04.2023
- Delivering both remote and on-site business solutions to optimize operational efficiencies for customers.
- Promoting Verizon's latest and existing products to business customers.
- Facilitating in-store presence to drive business sales initiatives.
Solutions Specialist
Verizon
Manalapan
12.2020 - 10.2022
- Selling and promotion Verizon solutions and services to new and existing customers.
- Creating a connection with customers to provide the correct solution.
- Maintaining and exceeding national quotas.
Assistant Manager Retail
Verizon Consumer Group
Manalapan
04.2022 - 07.2022
- Assisted in managing daily operations of retail store and staff.
- Trained and mentored new team members on customer service protocols.
- Managed customer service inquiries and complaints in a timely manner.
Education
High School Diploma -
Keansburg High School
01-2019
Skills
- Customer Service
- Point of Sale Systems
- Presenting to Groups
- Relation Building
- Retail Marketing
- Sales
- Microsoft Programs
- Adobe Programs
Websites
Timeline
Business Account Manager Retail
Verizon
04.2023 - Current
Business Account Manager Retail Pilot
Verizon
10.2022 - 04.2023
Assistant Manager Retail
Verizon Consumer Group
04.2022 - 07.2022
Solutions Specialist
Verizon
12.2020 - 10.2022
High School Diploma -
Keansburg High School