Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Cowan

San Antonio,TX

Overview

1
1
year of professional experience
1
1
Certification

Work History

Csr Rep

EZ Mart Gpm investments
San Antonio, Texas
08.2024 - 04.2025

Engaged with customers to identify needs and resolve concerns. I would make sure that the store was organized and product was stocked in between customers. Friendly can do attitude . Dealt with weekly vendors, Pepsi, Coke, Big Red, Glazers, Silver Eagle, Little Debbie. Did tobacco counts , Ran registers ruby system, make sure store appearance was good. Help manager find what was needed for the weeks grocery order. Going through the store and taking notes. Training employees and finding workers. Helping to keep store staffed. Small maintenance work, pressure washing the store for appearance, painting, watching for theft, and reporting suspicious activity. Making sure items were to the planogram throughout the store. Cleanliness is a pet peeve. Basic math skills and knowing how to deal with customers in all sorts of situations. Being able to read the room. Computer skills and knowledge of how to put in work orders. Well listener when it comes to following directions from my managers

Education

High School Diploma -

Adult Eduaction Center
Texas
01-2005

Skills

  • Customer engagement
  • Cash handling
  • Vendor management
  • Inventory management
  • Store organization
  • Customer service
  • Product merchandising
  • Sales support
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Effective communication
  • Customer focus
  • Problem resolution
  • Calm demeanor
  • Computer proficiency
  • Staff education and training
  • Staff training
  • Retail store support

Certification

  • Serve Safe
  • tabc certified

Timeline

Csr Rep

EZ Mart Gpm investments
08.2024 - 04.2025

High School Diploma -

Adult Eduaction Center
Joshua Cowan