Joshua Crouch

• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by providing attentive service to multiple tables simultaneously without compromising service quality during high-volume rushes.
• Supported colleagues during peak hours, fostering a collaborative work environment that helped overall productivity.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

New Song Nashville Experience:

I worked under Grant Ebright assisting him in projects, creating and posting social media content, and much more.

• Directed New Song Nashville's Fall Retreat.
• Supervised and connected with students during Lunch
• Worked on various Pursuit Camp projects
• Videography for Winter Retreat and Summer Camp
• Gathered, organized and input information into digital database.
• Provided ongoing website maintenance, ensuring optimal performance and up-to-date content across all channels.
• Contributed to social media campaigns and social media content.

New Song Christian Academy Photography Experience:

I photographed and edited photos for various events and classes at the Pre-K - 12th grade level.

• Developed rapport with students, staff, and parents by maintaining a friendly and approachable demeanor throughout the photography process.
• Edited photographs using advanced software programs for optimal color balance, exposure, and overall quality enhancements.
• Organized digital files effectively for easy access, retrieval, and editing of images as needed.

New Song Christian Academy Middle School Chapel Experience:

• Worked with a small team to create games and activities for middle school chapels every week. We met every week to determine and create games engaging and suitable for middle school boys and girls. Every Thursday, while on a time crunch, we explained the games to the students, and led them in playing the games.

I taught 8 elementary Spanish classes, along with two 5th grade World Geography classes.

• Teaching: I planned out and taught 10 classes per week to 110 students.
• Communication: I developed strong relationships with students, parents, and colleagues through consistent and clear communication
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to social media marketing efforts by capturing and sharing team member testimonials and positive reviews.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer complaints about products and services, quickly and efficiently finding resolutions satisfying both the company and customer.
• Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
• Operated register to process payments and collect cash payment for order totals.

• Kept track of time and scores during games
• Enforced rules and regulations during games to facilitate safe and fair play.
• Stayed physically fit to keep up with pace of games.
• Made impartial and fair decisions to maintain trust and respect of players, coaches and fans.

• Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
• Maintained clean and sanitary living conditions for dogs, reducing stress and promoting overall wellbeing.
• Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
• Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.