Joshua Dickinson
SANANTONIO,TX
Summary
Results-driven Operations Manager experienced in collaborating with stakeholders to enhance processes and reduce costs. Achieved operational efficiencies and exceeded business targets through strategic planning and support initiatives. Focused on leveraging industry insights to identify growth opportunities and drive business expansion.
Overview
10
10
years of professional experience
Work History
Operations Manager
Fabian and the Partida’s auto make ready
SANANTONIO, Tx
03.2017 - Current
- Directed daily operations, implementing short- and long-term strategies to align with business objectives and drive profitability.
- Coordinated team efforts to ensure timely vehicle preparation, enhancing overall operational efficiency.
- Managed inventory control and procurement processes, ensuring availability of supplies for seamless operations.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Implemented quality checks to maintain service standards in operations.
- Built strong operational teams to meet process and production demands.
- Collaborated with management to address operational challenges and improvements.
- Managed staffing needs through recruitment, selection, onboarding, and training.
Body Shop Assistant/Paint Prepper/Shop Assistant
Principle Auto
SANANTONIO, Tx
03.2022 - 06.2023
- Replaced damaged car fenders, grills and panels.
- Sanded, refinished and painted car bodies to improve appearance and overall value.
- Ensured smoothness of vehicle surfaces through sanding and buffing.
- Installed and aligned vehicle body parts and panels.
- Replaced or repaired parts to complete daily work orders on vehicles.
- Assisted with windshield, window and light replacements.
- Organized parts and tools for efficient workflow in the body shop.
- Distributed vehicle parts to technicians for replacement on in-shop vehicles.
- Maintained cleanliness and safety standards in the workspace.
- Organized and maintained work areas free of potential hazards.
- Supported quality control inspections to verify repair accuracy and completeness.
- Maintained inventory levels by restocking items during shifts.
- Received shipments from vendors; checked contents against invoices; stored incoming merchandise properly in designated areas within the shop.
- Communicated with customers to update them on repair status and timelines.
- Attended team meetings regularly to stay updated on new products or changes in procedures.
Wash Bay Attendant
Pinnacle
SANANTONIO, Tx
02.2017 - 07.2017
- Maintained cleanliness of wash bay area to ensure safe working conditions.
- Operated pressure washers and other cleaning equipment effectively.
- Inspected vehicles before and after washing for damage or issues.
- Collaborated with team members to streamline washing processes.
Vehicle Service Attendant
Enterprise Holdings
SANANTONIO, Tx
02.2016 - 02.2017
- Coordinated vehicle returns, ensuring proper documentation and inspection procedures were followed.
- Verified that returned vehicles were in good condition before entering back into inventory.
- Inspected vehicles for cleanliness and functionality before customer pickup.
- Managed fuel levels and cleanliness of vehicles in the rental fleet daily.
- Collaborated with team members to streamline vehicle cleaning and preparation processes.
- Trained new staff on company protocols for vehicle servicing and customer interaction.
- Organized parking lot to maintain efficient flow of traffic for incoming and outgoing vehicles.
- Ensured that all tools were properly stored after use.
Education
East Central High School
SANANTONIO, Tx Skills
- Inventory management
- Supply procurement
- Inventory control
- Process optimization
- Quality assurance
- Quality monitoring
- Vehicle inspection
- Automotive detailing
- Chemical safety
- Buffing and waxing
- Clay bar application
- Pressure washing
- Glass polishing
- Detailing equipment
- Workflow coordination
- Resource scheduling
- Staff training
- Team collaboration
- Leadership development
- Delegation skills
- Strategic planning
- Goal attainment
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Attention to detail
- Glass polishing
- Detailing equipment
Timeline
Body Shop Assistant/Paint Prepper/Shop Assistant
Principle Auto
03.2022 - 06.2023
Operations Manager
Fabian and the Partida’s auto make ready
03.2017 - Current
Wash Bay Attendant
Pinnacle
02.2017 - 07.2017
Vehicle Service Attendant
Enterprise Holdings
02.2016 - 02.2017
East Central High School