JOSHUA DONDERO
DeLand
Summary
Dynamic leader with a proven track record at Stetson University, adept in fostering collaboration and building trust. Excelled in legislative processes and team coordination, showcasing top-notch communication and critical thinking skills. Achieved significant improvements in community engagement and customer satisfaction, demonstrating a unique blend of ethics and efficient research capabilities.
Overview
7
7
years of professional experience
Work History
Case Developer
Morgan and Morgan
01.2025 - Current
- Filed appeals within Social Security Administration (SSA) deadlines.
- Assisted clients with paperwork and provided process guidance.
- Communicated with SSA regarding client claims.
- Reviewed case files for potential issues impacting claims.
- Prepared Request for Hearing (RFH) files for legal teams.
- Collaborated with attorneys, presenting case synopses as needed.
- Managed case files from intake to closure under attorney supervision.
- Maintained organized and up-to-date case records.
- Engaged with clients via phone and email for case updates.
- Coordinated with team members to support case management.
- Performed administrative tasks as assigned by management.
Retail Sales
Boho Collective Comapny
08.2024 - 12.2024
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business
- Processed and organized shipments, restocking merchandise on the sales floor promptly
President/ Active Member
Lambda Chi Alpha
01.2022 - 12.2024
- Oversaw fraternity operations, including managing budgets, and leading meetings
- Strengthened member engagement and promoted values of brotherhood, scholarship, and service
- Implemented strategic initiatives to enhance the chapter's presence on campus and in the community
- Coordinated and executed various social, philanthropic, and educational events, ensuring alignment with fraternity goals and values
- Enhanced event impact through collaboration with multiple organizations
- Mediated conflicts and facilitated open communication among fraternity members
- Developed strategies to address and resolve issues, promoting an inclusive and supportive environment
FOCUS Leader
Stetson University
01.2022 - 08.2024
- Facilitated the orientation program for new students, guiding them through their transition to university life
- Organized and led group activities, fostering a welcoming and inclusive environment
- Demonstrated leadership and communication skills through effective mentorship
- Served as a mentor to new students, offering support and advice on academic, social, and personal matters
- Helped students navigate university resources and build connections within the campus community
Senator
Patrick L. Smith Model United States Senate
03.2024 - 04.2024
- Actively participated in a simulated legislative session, gaining practical experience in legislative processes and parliamentary procedures
- Collaborated with peers to draft, debate, and pass mock legislation, demonstrating strong analytical and public speaking skills
- Conducted research on current political issues and historical legislative cases to inform decision-making and policy proposals
- Presented findings and defended positions during debates and discussions
Family Construction Business
Rental Depot 2
01.2018 - 07.2021
- Greeted customers to determine wants or needs
- Answered incoming telephone calls to provide store, products and services information
- Developed trusting relationships with customers by making personal connections
- Managed social media to enhance company online profile
Sales Attendant
Hospice Resale
01.2018 - 03.2021
- Engaged with customers, providing excellent service, and ensuring a positive shopping experience
- Conceptualized and organized appealing store displays, enhancing the aesthetic appeal and promoting merchandise effectively
- Developed and honed sales techniques, contributing to the achievement of sales targets and enhancing customer satisfaction
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
Education
Bachelor of Arts - Political Science & History
Stetson University
DeLand, FL12.2024
High School Diploma -
Northside Christian School
05.2021
Skills
- Ethics and integrity
- Academic writing
- Political economy
- Multitasking
- Efficient Researcher
- Time management
- Effective communication
- Self-Motivation
- Creative and Critical Thinking
- Collaboration and teamwork
- Building trust and relationships
- Adoptability
Timeline
Case Developer
Morgan and Morgan
01.2025 - Current
Retail Sales
Boho Collective Comapny
08.2024 - 12.2024
Senator
Patrick L. Smith Model United States Senate
03.2024 - 04.2024
President/ Active Member
Lambda Chi Alpha
01.2022 - 12.2024
FOCUS Leader
Stetson University
01.2022 - 08.2024
Family Construction Business
Rental Depot 2
01.2018 - 07.2021
Sales Attendant
Hospice Resale
01.2018 - 03.2021
High School Diploma -
Northside Christian School
Bachelor of Arts - Political Science & History
Stetson University
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