VANESSA D GARCIA
Deltona
Summary
Experienced professional seeking a full-time position that offers professional challenges and the opportunity to utilize strong interpersonal skills, time management abilities, and problem-solving capabilities. Recognized for exceptional organization and dependability, adept at managing multiple priorities with a positive attitude. Eager to take on additional responsibilities to support team goals and contribute to the overall success of the organization.
Overview
17
17
years of professional experience
Work History
Case Developer
Morgan & Morgan Law Firm
02.2019 - Current
- Filed Social Security Disability applications for clients, ensuring that all required documentation was submitted accurately and on time.
- Managed the filing of appeals within the firm’s requested 50-day deadline, adhering to the Social Security Administration’s 60-day submission deadline.
- Communicated regularly with the Social Security Administration to track the status of claims and ensure timely processing.
- Reviewed client files to identify potential issues that could impact their claims and worked to resolve them before submission.
- Prepared requests for hearing files and coordinated their transfer to the legal team for further review and action.
Intake Specialist/ Mail Out
Morgan & Morgan Law Firm
07.2017 - 02.2019
- Conducted consultations for potential clients seeking Social Security and Supplemental Security benefits.
- Submitted applications for clients accepted for benefits, ensuring accuracy and timeliness.
- Explained eligibility requirements, application processes, payment methods, and legal rights during intake assessments.
- Trained new employees on completing applications and consultations effectively.
- Managed face-to-face appointments for consultations, applications, and legal representation documents.
Workers Compensation Customer Service Representative
Awprx
07.2016 - 11.2016
- Validated all medications before they were filled, ensuring compliance with insurance guidelines and notifying clients of filled medications and those requiring prior authorization (PA).
- Confirmed that prescribed medications were related to the client's injury by communicating directly with the doctor’s office to verify medical records.
- Examined claims forms, medical records, and other relevant documentation to determine insurance coverage and eligibility for workers’ compensation benefits.
- Tracked all incoming calls and emails from customers using appropriate software applications.
Finance Specialist
TCA Consulting Group
11.2015 - 04.2016
- Created and explained forms such as 1099, W9, B-Notice, and backup withholding to clients in Group Benefits, Commercial, and Consumer Markets.
- Managed customer service calls, addressing both internal team inquiries and external claimant concerns regarding claims, forms, and benefits.
- Provided guidance and support to junior staff members on various aspects of finance operations.
Assistant Teacher/ Lead Teacher
Star Child Academy
01.2008 - 08.2015
- Completed 45-hour state-required training and maintained First Aid and CPR certification.
- Oversaw students in the classroom and common areas, ensuring safety, enforcing rules, and providing support to the lead teacher.
- Delivered one-on-one and group-based learning support to enhance student progress and development.
Education
High School - General Studies
Seminole High School
Sanford, FL05.2006
Skills
- Client Consultations & Intake
- Market Research
- Team Teaching and Collaboration
- Data Entry
- Early Childhood Education
- Administrative Support
- Problem-solving
- Idea brainstorming
- Team collaboration
- Documentation & Compliance
- Instructional support
- Prioritization
Accomplishments
Able to handle all tasks required by the job and consistently go above and beyond expectations. Possessing the ability to perform at the highest level in all aspects, including intake, mailout, and case development. Committed to delivering excellent results in each phase of the process and driving team success.
Timeline
Case Developer
Morgan & Morgan Law Firm
02.2019 - Current
Intake Specialist/ Mail Out
Morgan & Morgan Law Firm
07.2017 - 02.2019
Workers Compensation Customer Service Representative
Awprx
07.2016 - 11.2016
Finance Specialist
TCA Consulting Group
11.2015 - 04.2016
Assistant Teacher/ Lead Teacher
Star Child Academy
01.2008 - 08.2015
High School - General Studies
Seminole High School
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