Joshua Duncan
Carlsbad,NM
Summary
Dynamic and results-driven professional with a strong background in customer service at Dollar General. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in money handling and maintaining a clean environment, demonstrating reliability and a strong work ethic to support operational excellence.
Overview
4
4
years of professional experience
Work History
Cashier
Dollar General
Carlsbad, NM
05.2026 - Current
- Processed customer transactions efficiently using POS systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided prompt service.
- Handled cash, credit, and returns accurately while adhering to company policies.
- Stocked shelves and ensured merchandise was well-displayed for optimal sales.
Restaurant Team Member
Sonic
Carlsbad, NM
03.2025 - 11.2025
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Restaurant Team Member
McCalisters Deli
Carlsbad, NM
07.2024 - 03.2025
- Collaborated with team members to optimize workflow during peak hours.
- Assisted in training new staff on operational procedures and customer service techniques.
- Responded promptly to customer inquiries and resolved complaints effectively.
- Monitored inventory levels, restocking supplies as needed to support operations.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Restaurant Team Member
Blakes Lotaburger
Carlsbad, NM
08.2022 - 01.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated point-of-sale system efficiently, processing orders and payments accurately.
- Prepared food items according to established recipes and quality standards.
- Maintained cleanliness and organization of workstations, adhering to health regulations.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Education
High School Diploma -
Carlsbad High School
Carlsbad, NM05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Money handling
- Reliability and punctuality
Timeline
Cashier
Dollar General
05.2026 - Current
Restaurant Team Member
Sonic
03.2025 - 11.2025
Restaurant Team Member
McCalisters Deli
07.2024 - 03.2025
Restaurant Team Member
Blakes Lotaburger
08.2022 - 01.2025
High School Diploma -
Carlsbad High School