Joshua Edwards
Irvington,AL
Summary
Highly motivated, excelled in engaging customers and troubleshooting equipment with minimal supervision. Demonstrates exceptional time management and verbal communication skills, ensuring customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Sales Associate
Lartigue's Seafood
04.2021 - Current
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
Maintenance Technician
Batchelor's Residential Service
10.2019 - 04.2021
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Worked overtime, holidays and weekends to accommodate company needs.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Repaired and replaced heating and air conditioning systems for commercial customers in the industry.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
Education
No Degree - Computer And Information Systems Security
Bishop State Community College
Mobile, ALHigh School Diploma -
Alma Bryant High School
Irvington, AL05.2017
Skills
- Problem-solving skills
- Time Management
- Teamwork and Collaboration
- Verbal/written communication
Timeline
Sales Associate
Lartigue's Seafood
04.2021 - Current
Maintenance Technician
Batchelor's Residential Service
10.2019 - 04.2021
No Degree - Computer And Information Systems Security
Bishop State Community College
High School Diploma -
Alma Bryant High School
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