JOSHUA FERNANDEZ
JACKSONVILLE,Florida
Summary
Proven leader in operational efficiency and team leadership, I elevated Sunbelt Rentals' customer service standards, achieving significant goals. Expert in logistics planning and strategic planning, I streamlined operations at Bug Out Pest Control, enhancing service delivery. Skilled in technical knowledge and complex problem-solving, I consistently ensure safety and compliance, driving success across roles.
Overview
12
12
years of professional experience
Work History
Sr. Equipment Rental Manager
Sunbelt Rentals
10.2018 - Current
- Started as a wash bay employee making sure the equipment was clean and ready for pick up or delivery.
- After 6 months I moved into a admin assistant roll where I provided assistance to all counter parts. Making sure inventory was done weekly. Helping dispatchers with daily task to ensure our customers were taken care of in a timely manor. Providing customer assistance over the phone and walk ins.
- I then moved into a dispatching roll for about 9 months where I was over 9 drivers. I had the responsibility of making sure the trucks were always equipped with the correct paperwork to ensure all drivers loads were within DOT compliance. All deliveries were to be delivered within a one hour lead time from the provided time on the contract.
- I then moved into the role I am in now as a Equipment Rental Manager. Overseeing our customer service department and the 5 employees making sure we give the best customer service possible when taking care of the customer. We have achieved more goals since I have became part of this team. Helping and training team members to get to where they want to be in there career.
Lawn Technician
Bug Out Pest Control
10.2017 - 10.2018
- Streamlined company operations through the meticulous organization of equipment inventory and maintenance schedules.
- Maintained accurate records of work completed, ensuring proper billing and tracking of client services rendered.
- Enhanced lawn health by providing regular maintenance instructions such as mowing, watering and trimming.
- Identified potential issues with clients'' lawns during routine visits, offering proactive solutions for improvement.
- Assisted in training new team members on proper lawn care techniques and safety protocols, fostering a knowledgeable workforce.
Forklift Operator
Walmart DC 6099
07.2012 - 10.2017
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
Education
High School Diploma -
Baker County High School
Glen Saint Mary, FL06.2010
Skills
- Operational Efficiency
- Technical knowledge
- Logistics Planning
- Scheduling Coordination
- Mechanically Incline
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
Timeline
Sr. Equipment Rental Manager
Sunbelt Rentals
10.2018 - Current
Lawn Technician
Bug Out Pest Control
10.2017 - 10.2018
Forklift Operator
Walmart DC 6099
07.2012 - 10.2017
High School Diploma -
Baker County High School