Joshua Fitzgerald

Conducted vehicle demonstrations and test drives for prospective customers.
Quoted prices for customers interested in leasing or purchasing vehicles.
Generated online leads to expand customer base.
Reviewed payment information with customers to ensure accuracy and comprehension of contract terms.
Educated customers on vehicle features and set up Ford Pass accounts post-sale.
Executed remote vehicle delivery and managed new car delivery processes.
Assisted customers with vehicle technology issues after delivery.
Made lease-end calls to discuss next options with customers.

Conducted test drives to assist service advisors with vehicle evaluations.
Refilled air and washer fluids in customer vehicles to ensure operational readiness.
Supported sales and service departments by facilitating smooth workflow.
Maintained high standards of customer experience throughout service processes.

Welcoming members, managing the front desk, presenting the studio and its offerings, and assisting with membership sales, and financial transactions. Maintaining the lobby's cleanliness, and engaginb in activities like prospecting and following up with potential clients.

Managed sales floor operations to enhance customer engagement and satisfaction.
Provided exceptional customer service to address inquiries and resolve issues promptly.
Stocked shelves efficiently, ensuring optimal product availability and organization.
Supported daily store operations to maintain a clean and welcoming environment.